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Hi everyone, We're working on implementing dashboards in the Fuse application in the next few weeks. To help us get it right, we'd really appreciate hearing from you how many columns you typically design your ... We hear a lot of stories about support organisations "turning off" email, allowing their supported Users to initially contact them by self service, phone or walk-ups. In this poll we're interested in knowing if you've... Traditionally, purchase of IT software and hardware has been the responsibility of the IT department. However, there is evidence that this is increasingly not the case, are you aware of this issue in your business? Updates to browsers are made available on an ever more frequent time scale now. We're interested in understanding if you're keeping up to date with these quick releases. As always, if you have any questions or anyting... Gamification is a way of creating competition between your analysts as a means to motivate them to be more productive. It's been discussed a lot recently and we want to know if you think it's something you'd find usef... SLAs are a great way to manage the expectations of the people you support and can be used in reporting to demonstrate how good a job you're doing. Do you publish them to everyone? As always, feel free to leave a comme... Bring your own device has been getting lots of attention lately and we're interested in knowing how your organisation has reacted to it. As always, please feel free to leave comments or email me directly if you have a... ITIL is always a hot topic in the Servive Desk industry and at LANDesk we have always developed our tools to help you follow ITIL best practice guidelines if you choose to. However, Service Management is changing rapi... We'd like to know how you report on how well you're doing as an IT department and who gets that information. As always, if you'd like to share more information about this please feel free to leave it in the comments o... Do your supported endusers have a primary unique email address managed by your company or are external or other emails addresses used by the people you provide IT service to? Please leave any comments below th... We're interested in understanding how many of our Customers use XP in their business and will continue to do so after Microsoft ends support for XP in April 2014, please take a moment to answer this question We have been asking LANDesk customers in the USA and UK to submit fun photos of employees using LANDesk Mobile Self Service (part of the LANDesk Service Desk suite). Now it's your turn to vote for the entry t...
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