to follow, share, and participate in this community.
Environment Service Desk 7.5 and newer. Problem Examples: When using the knowledge search, I'm getting a blank or incorrect result. The search might work in some applications. For example, it works i... Ivanti Service Desk Knowledge Management Landing Page The following page contains recommend community documents for Knowledge Management. To get started the product documentation for Knowledge Management... Hi, is it possible to add an video to the knwoledge base? I tried to add the video to an html field at an article but it does not work. Maybe it is possible to upload it like an document? If someone h... Environment: This guide was written for version 7.3.1 of Service Desk but many points also apply to later versions. We have marked differences when they are spotted. The Architecture:Lucene is a knowledge indexi... Has anyone got this working in Workspaces currently? Thanks, Chris
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