The following page contains recommend community documents for Query and Report Designer. To get started the product documentation for Query and Report Designer can be found within the Designers Guide7.57.5 SP17.6.
Hello Team, I need a query to find in which owner group the ticket was exactly breached in SCCD tool(Self Service Centre) Please help me with the approach so that I can create reports in…(Show moreShow less)
Hello Community, I am not sure this can be done or not. We have 60%, 80% and 100 % escalations under a response level. We want to have a functionality like when 60% escalation breaches the ticket…(Show moreShow less)