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Background: From Service Desk 2016 and above, you may Localize Query Shortcut Name, Query Filter and Column Header in WebAccess. Steps: Below is an example how to Local... Within Workspaces, the forms are very widely spaced and with large font when in a process i.e. log a fault, raise a request etc.. Is there anywhere you can set this to be smaller? thanks Christa I've found articles and release notes etc. but no actual documentation on the administration of Workspaces to show what is and isn't configurable? When I've searched its just come up with ServiceDesk WebAccess... HTML links in report templates no longer work in WebAccess after upgrading to 2017.1 Custom HTML report templates in WebAccess that contain links to a record or dashboard or other items are no longer working a...
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