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Hi Everyone, I automated our request process which will automatically create a task for my technician to deploy the equipment. I want to add another manual action like "Assign Equipment" that technicians will ... My analysts have the ability to personalize their dashboards, and I have worked out the privileges for this. However, when users add or remove a field to the list of displayed columns, the change is not saved. ... Description: When we select "New Incident", we are immediately presented with the error "String was not recognized as a valid DateTime". Error message is below. ____________________________ String was not re... When clicking on the process shortcut, say, New Request in web desk, an error message pops up with the detailed error below. As for the error ‘Object Reference not set to an instance of an object’, most... Hi all, Anyone had encountered such error where we cannot access Self Service? we have have no issue in accessing Web Desk, but the error only prompted when we switch to Self Service. The error... Hello everyone, hope you are well. Does anyone know where to change the text show in the attachment. I feel like I have looked everywhere to change the disclaimer text. Any help would be appreciated. Thank you. Hi all, Another hiccup on the road to getting Chat working. I've been able to work out a lot of the bugs with help from this community, but now I'm having trouble with an Ajax request in returning the comment... Not sure how we are missing this but how to add time to an incident before closing it? In short as we work on a ticket we want to add time as each day goes on. Right now I only see the time option when we close. ... So I am trying to get a query which should only return one result to automatically launch that result. This is pretty straightforward to set up in Console, as it's a matter of checking the box below on the Que... We would like to make use of a html template to improve the display of query results. However, when query results are displayed, the "Headers" specified in the template appear on every row returned. (See s... Hi Everyone, I get this "The request failed with HTTP status 400: Bad Request" in my import log when importing attachments. I checked each of the attachments and they are more than 4MB. The import is just temp... Hi, I use Worlspaces and LDSD i've made a request with several column (15) BUT now i would like when i visualize result of this request in workspaces that by default only 5 fields appears AND can s... In the process of mapping and test import of resolutions into the LANDESK, I noticed that the user and the date, time resolution was completed will not map correctly to LANDESK as the system throws exception errors. I... Afternoon all, Is anyone using The Social Content Pack in Workspaces? I want to use some elements of it but would really like to see before starting any further dev work. I'm actually intereste... Hi All From Time to time we are getting the below warnings on our web servers and the system grinds to a virtual stop. Does anybody have any idea of what would be causing these as unhandled exception doesn't r... Hi all We have started to get Time out on our background services and when looking at Server the below event is registered and seems to cause a extreme slowdown of system for a couple of minutes. ... Environment:Service Desk 7.4 and above Requires Access To:Service Desk Console (to design) Web Access (to be applied) How to:In this article, we are going to review step by step how to set up a report te... Hi folks, I'm trying to embed a map on our System.Location object and having been trying to do this using a String attribute with a SubDataType of HTML. The embed code you get from Google uses an IFram... Environment: Service Desk 7.4, 7.5, 7.7.3 Attached are scripts that you can use to insert specific dashboards as being a personal default dashboard for the selected user. There is also a script to se... We have upgraded to Service Desk 2017.1 but we are having issues changin ivanti branding on this. where can we update this? Any help will be greatly appreciated. Kind regards, Aj.
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