Other Operating System Information: Macintosh and Linux/Unix agents will work somewhat different than Windows based ones. For details on those agents please check their component landing pages.
|Install and Configuration||Troubleshooting||Additional Information|
|LDMS 2016 Agent Configuration Help Documentation||Troubleshooting Agent Installs||Customizing the LANDesk Agent using the NTSTACFG.IN# file|
|How to create an Advance Agent||Why can't I install the Advance Agent over itself on a client?||How to uninstall the LANDesk Agent on Windows Platforms|
|Documentation for Agent Configuration and Deployment (Best Known Method for LANDesk 9)||UninstallWinClient.exe may not run correctly on Windows 7 under UAC||Customizing the LANDesk Agent using the NTSTACFG.IN# file|
|How to completely remove LANDesk from a remote console or client device|
The LANDESK agent (just like any other program) can be affected by Anti-virus, Spyware, and other blocking programs. Closing or suspending such programs may help with agent installation. When right-clicking on an agent two of the options will be "Schedule agent deployment" and "Schedule update to agent settings". The difference between these two is that the update will not deploy any files and only make changes to when scan run etc. If a new feature is added to the configuration or removed then a full agent deployment will be required. If an error occurs during the creation of the agent (advance agent or self-contained) a log file is generated. Typically the agent configuration was told to include a certain file and the process either couldn't find the file or didn't have access to it.
Notice: Any E-Learning content is available by default to Members who have a minimum support agreement at the Standard level.