Systems and Security (LDMS / LDSS)

 

Here's a list of new published documents in the SSM area in Q1 2017.  If you would like to get notified as new documents are published there are instructions here :Following a place, a person, or a piece of content in the community (getting notification emails)

January 2017

 

 

Momentum Share IT for Systems and Security42942Batch File: Check for the existence (or non-existence) of a folder on a device and then output the result to the registry
Antivirus and Antispyware43038About LANDESK Antivirus Email Notification/Event Types
Cloud Services Appliance42947Forgot password for the CSA (Cloud Service Appliance)
Console42928Strong Name Verification Errors
Data Analytics430573 tips to improve your DA Imports
General42938Issue: Devices showing as "Agentless" under Device ID - Remote control not available
General42944The database is not a valid 9.5 or 9.6 database or the user has insufficient rights. How to determine database version.
Installation42850Error: "Failed to send out own cert. Cert may not exist." during Advance Agent installation
Installation42873Core upgrade fails at Stopping LANDESK Services
Installation42929Remove Core Servers and Remote Consoles Via Batch File
Inventory42937Inventory Scans Not Processing due to Error 413 in Proxyhost/IIS logs.
Mobile Device Management42885LDMS 2016.3 DEP Setup and configuration
OS Deployment and Provisioning42848Issue: Powershell script that renames the computer no longer works in Provisioning templates.
OS Deployment and Provisioning42934Preparing WinPE for use in Virtual Environments
OS Deployment and Provisioning42957Problem / Solution: "Landesk PXE MTFTP Service" not started or long to start
OS Deployment and Provisioning42998Issue: Building HII database is failing after adding new drivers.
OS Deployment and Provisioning43012How to Troubleshoot Self-Electing PXE Services
OS Deployment and Provisioning43019LDISCN32: Error In Secure Data Transport message pops up when trying to add a bare metal device in the console
Patch Manager42849Error: "EXCEPTION_ACCESS_VIOLATION" in Vulscan log
Remote Control42923How To: Uninstall LANDesk Virtual Smart Card Reader
Remote Control42935How to manually install the Remote Control "ENURCSetup.exe" when troubleshooting remote control issues
Remote Control42939Securing HTML Remote Control

 

February 2017

 

 

Cloud Services Appliance43100How to update the CSA (Cloud Service Appliance)
Cloud Services Appliance43190Default encryption cipher for the CSA
Installation43125How To: Configure the Scheduler Service for Agent Deployment
LANDESK Systems and Security43072UEM Product Management Communication
Monitoring and Alerting43066CVE-2016-3147: Collector.exe Denial-of-Service
Software Distribution43097Issue: Tasks stuck at processing package.

 

Service Desk and Xtraction

Here's a list of new published documents in the LANDESK IT Service Management / ITAM area in Q1 2017.  If you would like to get notified as new documents are published there are instructions here

:Following a place, a person, or a piece of content in the community (getting notification emails)

 

January 2017

 

 

Downloads for IT Service Management43015Service Desk 2016.3 Service Updates (Hotfixes)
IT Service Management Bulletins43050Announcing Service Desk 2016.4
IT Service Management Bulletins43051Asset Manager 2016.4 release must-haves
Data Import42927Scheduled imports are not populating or updating specific fields
Documentation (Service Desk)43056LANDESK Service Desk 2016.4 - What’s New in LANDESK Service Desk
General (Service Desk)42973Viewing Asset details with Hyperlink
Install and Performance (Service Desk)42980Error Message: "Cannot remove deleted metadata object (not yet supported): Status X" when running the MDM
Window Manager43003How to display a user's Manager on the Incident window
Xtraction43020HTTP Error 500.21 - Internal Server Error
Xtraction43049Users cannot sign in due to a license limit error even though there should be free licenses.

 

February 2017

 

 

Data Import43076Problem/Solution: Where are my logs for scheduled import created?
Documentation (Service Desk)43064LANDESK Service Desk 2016.4 - New Features Guide
General (Service Desk)43075LANDESK Service Desk 2016.4 Release Information and Useful Links
General (Service Desk)43105How to download Service Desk license file from license portal?
General (Service Desk)43121How to disable Usage Statistics to avoid requests to amazonaws content servers on port 443 from Service Desk IIS server
Install and Performance (Service Desk)43074Upgrade Issue 2016.4 with "Configuring Security Token Service certificate" (STS Cert)
Install and Performance (Service Desk)43139Integrated Login into Web Access or BridgeIT failes via Identity Server in SD 2016.4
Process Designer43187Creating a Manual Action for Changing Response Level
Reporting (Service Desk)43126SD 2016.4 replaces Crystals Reports with Xtraction for new and existing customer
Window Manager43092Window Does Not Exist In Window Manager
Xtraction43131Error installing Xtraction 2016.4 on the same server with Service Desk 2016.4 or LDMS 2016.4

 

Wavelink and Naurtech

Here's a list of new published documents in the Wavelink area in Q1 2017.  If you would like to get notified as new documents are published there are instructions here

:Following a place, a person, or a piece of content in the community (getting notification emails)

 

January 2017

 

 

Avalanche42943iOS Apple Push Notification Service (APNS)
Terminal Emulation43014Configuring VelocityCE Client for Alternate MDM
Velocity42945Velocity: Panasonic Scanner Support
Velocity43052Velocity: Speech Context Menus
Velocity43053Velocity: linking a script to specific screen

 

 

February 2017

 

 

Avalanche43081HOW TO MANUALLY DEPLOY AN INFRASTRUCTURE SERVER
ConnectPro43123TermProxy (ConnectPro) Complete Removal
Terminal Emulation43091Wavelink Industrial Browser (WIB) connects to SAP ITS Mobile but the following appears - “SECURITY ALERT - There is a problem with the site security certificate”
Terminal Emulation43176TelnetCE only scanning first character on CipherLab 9700
Terminal Emulation43188Adding scroll bars for application in WIB
Velocity43120Velocity: adding a Hex valued scan terminator