Experts are what the community is all about: Ask a question to collaborate with experts or help a community member by sharing your expertise! Here are some of the ways we recognise the time that community members take in order to participate and assist.
Achievements are profile badge awards that all Community members can earn. Achievements are awards based on your activity in the Community. The different Badges have different criteria in order to earn them. Once you meet the criteria for the achievement your profile will be updated to reflect the new badge.
When you participate on the community you earn points. Participating doesn't necessarily mean knowing all the answers, it just means getting involved in what's going on.
As you earn more points you will move up the Leaderboard. Along with the overall site Leaderboard, each area of the community displays who the leaders are for that section.
Name: Gregg Smith
Title: Solutions Engineer
Interests: Kayak fishing, modern (euro) board games, reading, photography, computer programming
How long have you worked at Ivanti? 2 years (10 years total with Xtraction)
Describe your role:
While I am part of the pre-sales technical team and assist with product demos and showcasing the power of Xtraction, I also try to support all other areas (support, services, training, partners, etc.) to ensure they understand the product and provide the best customer experience possible.
Why do you think the Community is a valuable resource for our customers?
The Community enables you to easily communicate with other customers that have the same needs, are experiencing the same problems, or have already solved your problem and can help answer your questions. While a technical issue is often best addressed with a support ticket, access to the accumulated wealth of knowledge of other customers, partners, and employees that all participate in the Community is hard to beat.