The following page contains recommend community documents for Query and Report Designer. To get started the product documentation for Query and Report Designer can be found within the Designers Guide7.57.5 SP17.6.
on Change queries we have a filter prompt on Status field and the drop-down choices are currently every Status possible in service desk - how do we limit Status filter prompt choices to only actively…(Show moreShow less)
My question is about grouping the results of a query by range. When I'm in the Query Designer I select "Group-->Range-->Monthly". After saving the Query the expected results were grouped monthly,…(Show moreShow less)
Hi Community, I want to know whether it is possible to fetch the 'Hostname' or 'IP Address' of the machine into the window directly from where the ticket is actually logged? I hope somebody knows…(Show moreShow less)
I have an hourly query scheduled to run using the Schedule Manger module. However, I am not seeing a way to set an action to only send the email if the query returned at least one record. Is this…(Show moreShow less)
This is really odd. One window in my dashboard just stopped displaying records from a query. However, it does list the correct number in the lower right corner. I went and ran some tests on…(Show moreShow less)
Hi Guys, I'm trying to run a bulk action on a query that pulls out all End Users. I'm trying to change the notification method for everyone as we are turning on Notifications for incident logs.…(Show moreShow less)
I have a few queries that are having problems on web access. All of the filters and criteria are set in the console, all I have done has been add the query in list few to a dashboard and published it…(Show moreShow less)