Success through the Migration Program (HEAT Classic & ITSM)
LIVE WEBINAR DURATION: 60 minutes DATE & TIME: July 19, 2017, 9:00 am MST | 11:00 am EST | 4:00 pm GMT
Are you still on legacy ITSM systems and wondering where you go from here? With legacy systems making it increasingly difficult to accommodate tomorrow’s demands, the time to act is now and migrate. “Digitization is no longer a sideshow – it has moved to center stage and is changing the whole game.”
Don’t risk getting left behind. Heat has made it easier than ever to let go and successfully migrate to a modern solution to meet new service management requirements well into the future. Join Michael Becker and David Iannotti, who will be talking you through the features and how they benefit you as you consider migrating to today's Ivanti Service Management solution.
We’ll also have a special guest speaker with us, Shawn Jackman with Citigroup. Citigroup recently when through Ivanti Service Management, powered by HEAT migration and will be highlighting their success with Ivanti Service Management Migration.
The following topics to be explored during our webinar:
PRESENTER LINE UP:
DAVID IANNOTTI | APPLICATION SYSTEMS ENGINEER
David has been with the former HEATSoftware for over 10 years, started in the support desk supporting both CRM and Service Management solutions. Over the past few years he has transitioned to a systems engineer role which has allowed him to work closer with customers and solving their specific pain points with the Ivanti Service Management solution.
MICHAEL BECKER | DIRECTOR OF NORTH AMERICA MIGRATIONS
Michael has been with HEAT /” ivanti” for over 10 years, in addition to being in the Service Management space since 2003. During this time, he’s successfully launched Heat Migrations business in 2016. His presence with companies in past include Computer Associates, Cisco Systems, and EMC. He’s also worked with others to form one of the first itSMF groups in South Florida.