Do you have an Ivanti Cloud Services Appliance, but still struggling to understand the bells and whistles on how it communicates between the core and clients. During this second part in our mini-series, Marco will be going over the functionality of the Cloud Services Appliance (CSA). From this you will gain a thorough understanding how the CSA works and the communications between the different types of devices. In addition, you'll learn how remote control works through the CSA and how to troubleshoot common issues.
Key topics to be explored include:
CSA client communication and rtc vs rta
Client end communication
Core end communication
Remote Control communication
Common troubleshooting challenges
The first part of the mini-series, you can catch the Overview on the Cloud Services Appliance and Register Now.
I am the Product Support Engineer over Mobility, CSA, Linux, Agent Install and Letmobile. I have been with Ivanti for 2 years and about a year in my current role. I am here to assist frontline support, TRMs and anyone with issues in my specific components.