• New AppStore App - whoosh

    Hi Everyone,   we have just posted a new App posted to the AppStore by one of our Innovation partners Freedom Manufaktur out of Germany.   The App is called "whoosh ivants" and allows for quick and secure ...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • New ITFM retrofit package available for 2013.x Metadata Baselines

    We have updated the ITFM (IT Financial Management) retrofit packages in the AppStore.   ITFM is a prerequisite for the Product Portfolio Management offering, but for customers with older metadata baselines, the ...
  • New "Team Calendar" App available in the Appstore

    Hi Everyone,   I am happy to let everyone know that a new App called "HEAT Team Calendar" is now available. This App provides a centralized team calendar to record On Call; Vacation and Time Off for one or mor...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • New "Ticket Sync Connector" framework App

    Hi Everyone, We just posted a new "App" to the HEAT AppStore called "Ticket Sync Connector"   Reminder: The AppStore can be accessed via the HEAT support portal  The Ticket Sync Connector enables the Iv...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • F9 key does not pull up the validation window

    In Call Logging  9.7.1,  the F9 key does not pull up the validation window for staff using Win 7 Enterprise, Office 2016 32bit.  How to resolve this?  Thank you.
  • CEO Steve Daly Highlights Benefits of LANDESK Joining Forces With HEAT Software

    CEO Steve Daly Highlights Benefits of LANDESK Joining Forces With HEAT Software  To learn more, watch this video here
    Wendi
    created by Wendi
  • New correlated Event Management integration option for HEAT SM and SCOM or Solarwinds available in the AppStore

    Hi Everyone our latest Innovation Partner Savision is now offering an exiting integration option between HEAT Service Management and your local Solarwinds or Microsoft SCOM event monitoring system.   Short desc...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • Salesforce.com Integrations for HEAT SM for 2016.1 and newer

    Hi Everyone,   I am excited to let everyone know that we just listed 2 more Integration packages provided by our team. The Salesforce.com integration is an optional integration. This integration allows you to s...
  • New Toolbox for HEAT DSM in the APPStore

    Off Limits IT Services, a long standing HEAT partner in Germany, is now offering their Toolbox in the AppStore. The tools included are a result of requirements and enhancements derived from the partners actual projec...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • User Interview - Calling all IT Managers and Leaders to participate

    HEAT Software is interested in getting your perspective as IT manager and leader on digital workplace. We would like to learn what you like and dislike about it, the context of usage and business problems presented by...
    nancylee
    last modified by nancylee
  • Skype for business / Lync Integration with Heat Software

    Hi Everyone, We at Sensiple, engaged in the process of introducing "Unified Service desk" Solution, which is a integrator of Skype for business / Lync with the Heat Software We already have pre-built adapters for ...
    aras.pillai
    last modified by aras.pillai
  • New Migration Management App by Partner Tranxition

    Tranxition, a long time partner of HEAT on the HEAT Endpoint Management side of the business just posted their Migration Manager in the AppStore.   Whenever you have to rebuild an end users machine or migrate to...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • New ! "AD Connector Client Utility" now available in the AppStore

    Hi Everyone, We just published another exciting tool for HEAT SM customers to the AppStore.  The HEAT Connector Client Utility provided by the HEAT development team is to synchronize / import the Active Director...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • New THINK Time App for HEAT Service Management provided by Partner ThinkTank

    This "THINK Time" module enables time capture for Incidents, Changes and non-billable time directly in HEAT Service Management This solution is ideal for businesses that use HEAT Service Management to support externa...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • Currently using Bitlocker?

    Our latest version of Device Control allows for automatic whitelist approval for Bitlocker encrypted devices. Not only this we also provide that extra level of control over endpoint security such as scheduled permissi...
    timc1
    created by timc1
  • Customer and Partner App Idea Exchange

    Hi all,   this new Community thread is for you as a customer, but also for our Partners to chat and interact on HEAT App ideas. Customers can suggest their own ideas of what HEAT App or product Integrations the...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • Skype for business / Lync connector 

    Hi Everyone   we just recently published a new AppStore App from one of our partners "ThinkTanks SA"   Description: The Skype Platform Connector allows you to take advantage of the powerful collaboration f...
    holger.weeres@heatsoftware.com
    last modified by [email protected]
  • HEAT AppStore Contests 2016 !

    Based on the feedback and interest in the Innovation Solutions, HEAT is launching a contest around innovative solutions in the AppStore. There will be two categories: “Best HEAT App of 2016 – North America...
  • Help Desk Support - Aureon

    Complimentary solution to Heat Software...Midwest United States based help desk support solutions.  Take a look!  https://aureon.com/it-service-desk
    jgoering1
    created by jgoering1
  • 2016.1 PPM - New PPM App available in the AppStore

    HEAT Portfolio Project Management (PPM) module provides an integrated PPM tool to manage projects and portfolios across IT and in other parts of your organization. Seamlessly integrated with the HEAT Cloud Service M...
    holger.weeres@heatsoftware.com
    last modified by [email protected]