Here's a list of new published documents in the ITSM area in January 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)


Documentation (Service Desk)
DOC-39795LANDESK Service Desk 2016 - What’s New in LANDESK Service Desk
DOC-39828ServiceDesk 2016 ConsolidateAndView
DOC-39829ServiceDesk 2016 DesignIdeas
DOC-39830ServiceDesk 2016 DesktopManager
DOC-39831ServiceDesk 2016 EventManager
DOC-39832ServiceDesk 2016 Integrations
DOC-39833ServiceDesk 2016 IssuesFixed
DOC-39834ServiceDesk 2016 ITSM Workspaces
DOC-39835ServiceDesk 2016 Knowledge Management
DOC-39836ServiceDesk 2016 LDSD Administrator
DOC-39837ServiceDesk 2016 LDSD Designer
DOC-39838ServiceDesk 2016 LDSD Setup
DOC-39839ServiceDesk 2016 LD WebDesk User Guide
DOC-39840ServiceDesk 2016 Licensing
DOC-39841ServiceDesk 2016 Management Information (MI)
DOC-39842ServiceDesk 2016 OneTouch
DOC-39843ServiceDesk 2016 OpenTouch
DOC-39844ServiceDesk 2016 Performance Guide
DOC-39845ServiceDesk 2016 Prebuilt Content
DOC-39846ServiceDesk 2016 RSS Generator
DOC-39847ServiceDesk 2016 SelfService
DOC-39848ServiceDesk 2016 ServiceCatalog
DOC-39849ServiceDesk 2016 SupportedPlatforms
DOC-39850ServiceDesk 2016 TechSpec
DOC-39851ServiceDesk 2016 Telephony Integration
DOC-39852ServiceDesk 2016 TestToLive
DOC-39853ServiceDesk 2016 Upgrade Guide
DOC-39854ServiceDesk 2016 WebAccess Admin
DOC-39866Service Desk 2016 New Features
Object Designer
DOC-39889Configuration Item Type Relationship Behavior
DOC-39890Parent / Child Relationship Behavior
DOC-39891Locking a Module in Service Desk - The basics
DOC-39897How to create a new Module in Service Desk
DOC-39901How To: Create, send and understand Multiple Attachments
General (Service Desk)
DOC-39794LANDESK Service Desk 2016 Release Information and Useful Links
DOC-39875'Integrated Logon Failed' for single user
DOC-39776How to change/modify Inbound Mail Polling Time.
Process Designer
DOC-39896How to create the Reinitialise Action from Service Desk 2016
Web Desk and Self Service
DOC-39898How to configure / hide the "Search Bar" in Web Desk