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2016

Here's a list of new published documents in the ITSM area in March 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

   

Data Import40501Import AD User Via SQL View
General (Service Desk)40345Escalation points are not updated at all when the response level is changed
Install and Performance (Service Desk)40438Secure Token Server fails on upgrade/install
Integrations (Service Desk)40268The LANDESK core http://<servername>/MBSDKService/MsgSDK.asmx does not have a device with id xxxx
LANDESK IT Service Management40562Error message - Invalid attribute type: RaiseUser.Phone
Mail40511Change all Mail Users to Internal authentication
Reporting (Service Desk)40327Error "Load report failed" when viewing a report in WebAccess
Window Manager40428How To: Display multiple attributes in a drop-down list using Attribute Templates for Web Access
Xtraction40281Configuring Xtraction to connect to a MySQL Database
Xtraction40436Error 401 when trying to open the Xtraction Windows authentication portal
Xtraction40521How To Copy Dashboard Components In Dashboard Designer

Here's a list of new published documents in the SSM area in March 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

   

40343LANDESK Management and Security 2016 Sustaining Patch Information
Agent Deployment40283How to Upgrade a LDMS 2016 Agent on an Off-Network Device Using a Custom Definition
Cloud Services Appliance40556Hosting Files on the CSA
Cloud Services Appliance40567Cloud Service Appliance (Management Gateway) Connection Statistics Explained
Console40277LANDesk 2016: Remote Console Window Sizing Issue (Restore, Minimize, And Maximize Don't Work Correctly)
Console40433LANDESK 9.60 Update setup encountered an error
Console40554LANDesk 2016 Remote Console Issue: Compatibility Issues With 32 Bit Office 2010 (Configuration Occurs When Launched)
Endpoint Protection40279Getting Started With LANDESK Endpoint Security - Application Control
General40408SSL DROWN Security Bulletin (CVE-2016-0800)
Installation40356BridegeIT Error During LANDESK 2016 Install or LDMS 9.6 SP2
Installation40365LANDESK 2016 Fails at Is Database Ready for Upgrade
Installation40503Strong name verification system error during install
Intel Vpro and AMT40269How to Unprovision vPro
Intel Vpro and AMT40498Verify Certificate and Key Match
LetMobile40421Letmobile 3.0 On Premise Release Notes
Linux and Unix Agent40324How to gather debug output from a patch repair job for a 64 bit Linux agent on LDMS 2016
Mobile Device Management40406LDMS 2016 Mobility Log locations
OS Deployment and Provisioning40427How does Provisioning handle Reboots?
OS Deployment and Provisioning40464Using Conditionals in LANDESK 2016 Provisioning
OS Deployment and Provisioning40540Provisioning not accepting credentials
OS Deployment and Provisioning40558How to manually check if a driver will be matched to a device during HII
Patch Manager40318How to resolve ERROR "String not found: PatchAction.39"
Patch Manager40366How to "Reset a Package Hash"
Patch Manager40405Issue: "Create custom definition" icon is greyed out in the Patch and Compliance tool.
Patch Manager40470How to patch and manage Windows 10 using LANDESK Security and Patch Manager
Patch Manager40482Issue: Security Scan Fails in LDMS 2016: Verifying Device ID with Core - Failed
Patch Manager40490How To: Upgrade 3rd-Party Software Using Patch Manager
Remote Control40319How to Install and Enable Legacy Remote Viewer in the Web Console.
Remote Control40539Unable to find the remote control web service
Software Distribution40409Issue: Distribution task still runs the old files from the preferred server that have been changed on the source.
Software Distribution40410How to Interpret Client Policy .Stat file Return Codes
Software Distribution40488How To: Install IE 11 on Windows 7 with Software Distribution
Workspaces40530Hardware information is not appearing in Asset Manager section

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Here's a list of new published documents in the Wavelink area in February 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

 

   

AvalancheDOC-40103Android OS Update
AvalancheDOC-40253Can't enroll or Enrollment fails on iOS / Windows / Android smart device / incorrect licensing
CETermDOC-39952How do I delete the Temporary Internet files with CE Term?
CETermDOC-39994CETerm: Exit out of registration dialog
CETermDOC-39995CETerm: Description of the RF Signal strength Indicator / Info Item
CETermDOC-39996CETerm: How can you hide the tap and hold context menu in a Web Browser session
CETermDOC-39997CETerm: Sending IDA action codes from the Command Line
CETermDOC-39998CETerm: Sequence IDA codes to create a Mini-Macro
CETermDOC-39999CETerm: Configuring sessions to run in full screen mode
CETermDOC-40000CETerm: Getting to my configuration dialogs from full screen mode
CETermDOC-40001CETerm: Remapping Keys for SAP ITSMobile
CETermDOC-40002CETerm: Custom remapping hardware keys
CETermDOC-40003CETerm: Instructions to register Naurtech Emulators and Browser manually (Version 4.1 and above)
CETermDOC-40198CETerm: How do I disable the AutoZoom in Naurtech browser when running it on a Zebra MC92 / Windows CE7
CETermDOC-40199CET: F-keys remapping
CETermDOC-40216CETerm: Instruction to register Naurtech terminal emulation products
CETermDOC-40217CETerm: Quick tips and tricks for using Naurtech TE and Browser
CETermDOC-40218CETerm: Using HotSpots
CETermDOC-40243CETerm: Support for connection to dedicated LU
CETermDOC-40244CETerm: How to configure the integrated Text Input Tool
CETermDOC-40245CETerm: How can I lock down the device so users cannot change the configuration settings
CETermDOC-40246CETerm: ActiveSync install instructions
CETermDOC-40247CETerm: How to re-install Naurtech TE clients manually
ConnectProDOC-39967List of Reconnect Strings for ConnectPro Configuration

Here's a list of new published documents in the ITSM area in February 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

 

    

General (Service Desk)DOC-40052My Response Level won't change when I change the Variation Attributes
General (Service Desk)DOC-40059I'm getting an Object Reference Error when I click the Action to "Add Configuration Item" to my Change
General (Service Desk)DOC-40149How to add CC Recipient to Incident from an incoming email
Object DesignerDOC-40069Error when attempting to set Sub-Data Type to HTML
Reporting (Service Desk)DOC-39968How To: Get your feet wet with Management Information (MI) and learn something of the license usage in your system
XtractionDOC-39958Xtraction Tab in CA Service Desk Interface (R12+)
XtractionDOC-39985New values not showing in filter search results
XtractionDOC-40012Connecting Xtraction to a PostgreSQL database
XtractionDOC-40066Xtraction License Check Failed
XtractionDOC-40249How to end user sessions in Xtraction for Current Users.

Here's a list of new published documents in the SSM area in February 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

 

  

Antivirus and AntispywareDOC-39959Issue: Antivirus definitions out of date after installing LD96-CP_BASE-2015-1223
Cloud Services ApplianceDOC-40231CVE-2015-7547 glibc
ConsoleDOC-40004My Dashboard Reports aren't showing numbers on certain reports
Data AnalyticsDOC-40242LANDESK Data Analytics Content 2016
InstallationDOC-40017LANDESK Management Suite 2016 Install Guide
InstallationDOC-40095There was an error activating this Core
InventoryDOC-39993How to scan for a specific file in the Inventory
InventoryDOC-40008Training and new features for LDMS 2016 Inventory
LANDESK Systems and SecurityDOC-40033Agents on Domain Controllers
LANDESK Systems and SecurityDOC-40056.NET Errors During Activation and/or Install
Macintosh AgentDOC-40036What's new for Mac in LANDESK Management Suite 2016
Macintosh AgentDOC-40085Step-by-Step Process, Including Videos, for OS X Provisioning in LANDESK Management Suite 2016
Mobile Device ManagementDOC-39986Sending Wifi Credentials to Mobile Devices in LANDESK 2016
Mobile Device ManagementDOC-40009Sending Passcode/PIN Requirements to Mobile Devices in LANDESK 2016
Mobile Device ManagementDOC-40010How to setup Chromebooks in LDMS 2016
Mobile Device ManagementDOC-40088LDMS 2016 Mobility training
OS Deployment and ProvisioningDOC-40035What's New for Provisioning in LANDESK Management Suite 2016
OS Deployment and ProvisioningDOC-40055MaptoPreferred action fails on some computers.
Patch ManagerDOC-40019How to upgrade to Internet Explorer 11 using Patch Manager
Patch ManagerDOC-40048Uninstalling old Java versions with LDMS Patch and Compliance
Patch ManagerDOC-40051What's new in Patch and Compliance Manager in LDMS 2016?
Patch ManagerDOC-40068Vulscan is not applying agent setting changes or is using an incorrect agent setting
RollupDOC-39971Best Practice Guide - Running Data Analytics on the Rollup core
Software DistributionDOC-40005About Task Status Scrubber
Software DistributionDOC-40007What's New in Software Distribution LDMS 2016
WorkspacesDOC-40006The Asset Manager Workspace isn't showing me numbers in several reports
WorkspacesDOC-40148LDMS 2016 Configuration Center Log In

Our February 2016 Gift Card contest winner is CraigMiddelstadt  The winner was randomly selected (RANDOM.ORG) from a list of top community participants in February and qualified by offering one or more correct answer to community questions.

 

Congratulations cmiddlestadt!  We will be in contact shortly with your prize.

 

Want to be in with a chance to win in March?  Read the full competition details here: A thank you for community members: Monthly Amazon.com $50 Gift Card Contest!

 

How to participate in discussions: How to ask a question and about discussions on the community - video

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