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2016

Here's a list of new published documents in the ITSM area in April 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

 

  

AreaLink to documentTitle
Documentation (Service Desk)40675LANDESK Service Desk 2016.1 - What’s New in LANDESK Service Desk
Documentation (Service Desk)40676Service Desk 2016.1 New Features
Documentation (Service Desk)40677Service Desk 2016.1 Supported Platforms
Documentation (Service Desk)40678ServiceDesk 2016.1 Issues Fixed
General (Service Desk)40620Application Interface Language - Date Format in Web Access and Workspaces
General (Service Desk)40672LANDESK Service Desk 2016.1 Release Information and Useful Links
General (Service Desk)40688What are shortcut categories in workspaces
General (Service Desk)40693Dashboard Designer in Workspaces
Install and Performance (Service Desk)408122016.1 Upgrade Issues and Considerations
LANDESK IT Service Management40725Inbound mail service stops creating incidents solved by archive the old mails
LANDESK IT Service Management40813Inbound email not being marked as 'read' - Duplicate incidents created every minute

Here's a list of new published documents in the SSM area in April 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

 

AreaLink to documentTitle
Agent Deployment40597Hide / Show Agent Icon on Deployed Clients
Antivirus and Antispyware40588How to properly install a LANDESK Antivirus component patch
Antivirus and Antispyware40645ERROR: Failed to reinstall LANDESK AV - Reboot is required
Antivirus and Antispyware40717Issue: AV username and password setup with LDMS
Cloud Services Appliance40767Issue with the Landesk Cloud Service Appliance web console not displaying correct time
Console40754Console error: Strong name verification system contains exclusion entries in the registry. Blocking access
Data Analytics40738Issues when saving reports in ERP: Error 401 (LDMS 9.5)
Endpoint Protection40589How to patch LANDESK Endpoint Security
Endpoint Protection40681How to troubleshoot LANDESK Endpoint Security
Installation40593Unable to Build Core Server Activation File
Installation40595How to install SQL Server 2014 Management Studio (SSMS)
Installation40606ERROR: Return code: 1168, State: Failure
Installation40607Unable to launch core server activation utility
Installation40617LDMS 2016: Configuring DataMart error
Installation40630Core Install Fails at Configuring Datamart Step
Inventory40735Devices are not showing up in their appropriate Active Directory Organizational Units under scope properties
Inventory40857Unable to Find Certain Columns When Creating A Query
Linux and Unix Agent40579Policy based support for *NIX in LDMS 2016
Linux and Unix Agent40723How to get verbose logs for all processes of a client with LDMS 2016
Macintosh Agent40736How to Troubleshoot Netboot for Mac Provisioning
Mobile Device Management40756LDMS 2016: Devices of the same type all show up with the same device name
Monitoring and Alerting40759Guide on troubleshooting Alerting/Monitoring in LDMS
Monitoring and Alerting40844Issue with the Unmanaged Device Discovery (UDD) alert not working properly
OS Deployment and Provisioning40578Adding drivers to WinPE fails
OS Deployment and Provisioning40582Unable to login to Provisioning client
OS Deployment and Provisioning40686About Map/Unmap Drive Provisioning Action Handlers
OS Deployment and Provisioning40836Issue: HII action fails with error code 80001803H
OS Deployment and Provisioning40865About Device Naming Templates
Patch Manager40629Issue: Downloaded status next to a definition rule does not show correct status
Remote Control40720Issue with file transfer during legacy remote control : no logical volume is found on the remote device
Remote Control40814Keyboard Mapping not working properly when remotely controlling a Mac OSX El Capitan in French
Software Distribution40603Best Known Methods for Installing Office 365 Click-to-Run
Software Distribution40758How to Troubleshoot Software Distribution Tasks - Core Side (Advanced)
Software Distribution40801Core Task Retry vs Client Policy Retry

Here's a list of new published documents in the Wavelink area in April 2016.  If you would like to get notified as new documents are published there are instructions here:Following a place, a person, or a piece of content in the community (getting notification emails)

   

Avalanche40879Using wildcard in selection criteria
CETerm40636CET: Signal Strength and Battery Indicator have no data in Win 32 Version on Windows Embedded Standard 7
CETerm40765CE Term Scanner Error
Remote Control (Wavelink)40875Error: Missing Avalanche GUID, using MAC as GUID when starting Remote Control session
Terminal Emulation40732Configuring Android devices using Wavelink’s online Configurator Tool
Velocity40716Velocity - How To Configure License Server Address
Velocity40718Velocity - How to deploy settings to Android Device / How to create the .wldep file / Can't find com.wavelink.velocity folder on my Android Device
Velocity40768Velocity: Hardware Back Button Commands
Velocity40769Velocity: Using the Scripting Library to import a script
Velocity40854Velocity: Scripting, Basic Replace
Velocity40861Velocity: Scripting, Prepend Data to a barcode
Velocity40862Velocity, Scripting: Append data to the end of a barcode
Velocity40863How to delete screens
Velocity40871Velocity, Scripting: padding scanned data with zeros
Wavelink40591What is the difference between TelnetCE (or WIB) 7.3 Standard and 7.3 International?
Wavelink40721A required DLL was not found (RAPI.DLL) Unable to install configuraiton utility Windows 8.1/10/Server 2012

Our April 2016 Gift Card contest winner is ggrassart The winner was randomly selected (RANDOM.ORG) from a list of top community participants in April and qualified by offering one or more correct answer to community questions.

 

Congratulations Guillaume!  We will be in contact shortly with your prize.

 

Want to be in with a chance to win in May?  Read the full competition details here: A thank you for community members: Monthly Amazon.com $50 Gift Card Contest!

 

How to participate in discussions: How to ask a question and about discussions on the community - video

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