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2016

Systems and Security (LDMS / LDSS)

Here's a list of new published documents in the SSM area in Q3 2016.  If you would like to get notified as new documents are published there are instructions here :Following a place, a person, or a piece of content in the community (getting notification emails)

 

July 2016

 

Antivirus and Antispyware

41335

Issue: User keyboard blocked after removing WIN32.trojan.agent spyware

Antivirus and Antispyware

41480

Error When Updating AV Definitions on the Core: GetBases.exe returned an error code: Updater logic error.(27) (1B)

Console

41473

Issue with the Unmanaged Device Discovery (UDD) module crashing in the Landesk console

Data Analytics

41401

How To Setup WinMagic Integration

Data Analytics

41409

Missing several DA features after activation

Endpoint Protection

41486

How to use LANDESK Endpoint Security and Antivirus Software to protect against ransomware and encrypting malware

Endpoint Protection

41520

How to: Export the items from Trusted File List (Application File List)

General

41374

Certificate Manager - Non-Self-Signed Certs & Missing Certs

General

41431

LANDesk Management System ( LDMS ) – changing an IP v4 address of the LDMS core server.

General

41476

How to export database table data and/or schema from one identical table to another

Inventory

41371

Primary Owner Field is Inconsistent When Viewing Devices

Inventory

41389

Running Inventory Scan on a Client Machine Results in Error Message "The Inventory Server Did Not respond"

Inventory

41519

The LDAPWHOAMI.exe process crashes when an inventory is run on some managed computers

Linux and Unix Agent

41460

LDMS 2016 SU4 Agent Install Changes

Mobile Device Management

41435

How to: Configure Workspaces Server URL for iOS

OS Deployment and Provisioning

41333

Issue: WinPE unable to load correct NIC driver during a provisioning task

Patch Manager

41332

How To: Schedule Content Downloads

Patch Manager

41392

Error "Waiting for file lock" appears when you manually download updates

Patch Manager

41425

How to troubleshoot a Patch and Compliance (vulnerability) scan

Patch Manager

41439

Error: "EXCEPTION_ACCESS_VIOLATION at 0x1018C67C.  Terminating" during vulnerability scan

Patch Manager

41505

How to properly install a component patch

Remote Control

41334

Remote control permission prompt does not display when in the Metro Tiles window on Windows 8 / 8.1 / 10

Reporting

41354

Getting started with Patch Reporting (SQL, Tables & such)

Reporting

41535

How to create a chart for LANDESK Agent Health in the Dashboard?

Rollup

41477

How to: Upgrade a Rollup Core environment that's using SQL Replication

Rollup

41526

Error Creating Unique Index on ReplPRODUCTV

Rollup

41527

Cannot drop the view 'ReplTABLENAMEV' because it is being used for replication

Rollup

41565

Issues creating Snapshot after setting up Replication

Software Distribution

41483

Issue: New computers are not showing up in tasks targeted with a query.

Software Distribution

41567

Replication no longer works with Source Representatives.

Software Distribution

41572

Remotely view/kill processes running on a client without using the "Diagnostics" tool

Workspaces

41490

Issue with Software Catalog in Workspaces with LDMS 2016 SU4

 

Momentum Share IT for Systems and Security

41523

SECB300 - Security Suite- What's Under the Hood (2016)_v5.pdf

 

August 2016

 

Antivirus and Antispyware

41687

Installing LANDESK Antivirus over Kaspersky product not removing Kaspersky

Antivirus and Antispyware

41689

Issue: Web application not working with LANDESK Antivirus installed

Antivirus and Antispyware

41732

Issue: Blue screen with "NMI Failure" when LANDESK Antivirus is installed on certain servers

Antivirus and Antispyware

41786

About Antivirus information in the LANDESK Inventory

Antivirus and Antispyware

41793

Antivirus Scheduled Tasks Setting on Client Not Working

Installation

41768

LDMS install error at IIS

Inventory

41729

Error: GPMM has stopped working

Inventory

41767

How to get inventory IE addons information

Inventory

41769

A managed device inventory scan is rejected with Event ID 4100, Database exception, <scanname>.scn, LDInv.dll -2147467259

LANDESK Systems and Security

41650

1165 - The agent setup program started but communication is lost

LANDESK Systems and Security

41654

LANDESK Management Suite and Windows 10 Anniversary Edition Compatibility

LANDESK Systems and Security

41748

Using Process Monitor to capture system events

OS Deployment and Provisioning

41680

How to:  Create and Troubleshoot Provisioning boot media

OS Deployment and Provisioning

41681

How to leave some free space when imaging a computer with IMAGEW.EXE v2.

Patch Manager

41629

How to patch the Core Server or an unmanaged device using vulscan

Patch Manager

41691

Issue: Vulnerability scanner hangs with message "Checking for other instances of scanner or software distribution agent"

Patch Manager

41750

How to deploy Java patches using LANDESK Patch Manager

Patch Manager

41801

Error: "No response from core" when client is sending vulnerability results (HTTP Error 405 in IIS logs)

Patch Manager

41842

How to upgrade to Windows 10 Anniversary Edition using LANDESK Patch Manager

Patch Manager

41856

Multiple vulscan.exe are running on LANDESK managed agent

Remote Control

41777

Issue with remote control prompt being cut-off on Microsoft Surface Pro 4

Remote Control

41781

Scheduling an update to agent settings clears remote control permissions

Software Distribution

41628

How To: Troubleshoot Download Failures in Software Distribution (Advanced)

Software Distribution

41784

Distribution and Patch Bandwidth Throttling (Advanced)

Software Distribution

41854

Issue: SDMcache Location Doesn't Update

Asset Lifecycle and Process Manager

41762

ALM/LPM Task Engine Instability, Workflows Hanging, and other issues

 

E-Learning Systems and Security Management

41707

E-Learning - Software Reclamation

E-Learning Systems and Security Management

41708

E-Learning - Authoritative Software Licensing

E-Learning Systems and Security Management

41709

E-Learning - Manual Data Import

E-Learning Systems and Security Management

41694

E-Learning: LANDESK Management Suite Overview

E-Learning Systems and Security Management

41695

E-Learning - Agent Configuration

E-Learning Systems and Security Management

41696

E-Learning: Device Discovery

E-Learning Systems and Security Management

41697

E-Learning - Inventory, Queries and Reports

E-Learning Systems and Security Management

41698

E-Learning - Provisioning

E-Learning Systems and Security Management

41699

E-Learning - Software Distribution

E-Learning Systems and Security Management

41700

E-Learning - Diagnostics and Remote Control

E-Learning Systems and Security Management

41701

E-Learning - Workspaces

E-Learning Systems and Security Management

41702

E-Learning - LANDESK Security Suite Overview

E-Learning Systems and Security Management

41703

E-Learning - Blacklisting

E-Learning Systems and Security Management

41704

E-Learning - Whitelisting

E-Learning Systems and Security Management

41705

E-Learning - File Protection

E-Learning Systems and Security Management

41706

E-Learning - Patch Management

E-Learning Systems and Security Management

41787

E-Learning LANDESK Mobility Management Overview

E-Learning Systems and Security Management

41788

E-Learning - LANDESK Mobility Management - Profile Management

E-Learning Systems and Security Management

41790

E-Learning - LANDESK Mobility Management - Links and Documents

E-Learning Systems and Security Management

41791

E-Learning - LANDESK Mobility Management - Software Distribution

 

Momentum Share IT for Systems and Security

41685

How To: Back Up Drivers From One Computer to Use in HII

Momentum Share IT for Systems and Security

41859

Installing a Software Package Depend-ing on a Previously Installed Package

Momentum Share IT for Systems and Security

41860

Modifying the Autofix Settings if Detected Patches Have Not Been Repaired

Momentum Share IT for Systems and Security

41862

Installing a Raspberry Pi as Preferred Server for LANDESK Management Suite

Momentum Share IT for Systems and Security

41863

How To: Repair a Failed Installation / Uninstallation of Software

Momentum Share IT for Systems and Security

41866

Displaying the Settings "Never Reboot" and "Never Autofix" in Your Inventory

Momentum Share IT for Systems and Security

41868

Pausing Accelerated Push Tasks

Momentum Share IT for Systems and Security

41870

Stopping Processes on Clients From Remote via the LDMS Console

Momentum Share IT for Systems and Security

41871

Time Zone Sensitive Replication of Preferred Package Servers

 

September 2016

 

Agent Deployment

41976

How to resolve agent installation issue for LANDesk.PolicyUpdater.exe

Antivirus and Antispyware

41914

Issue: Antivirus pattern file downloads failing on the core server

Cloud Services Appliance

41944

CSA warranty issue

Console

41902

Users Can't See New Devices Immediately After Being Added To The Device List - How Does Refresh Scopes Work

Installation

41903

How to Change database default instance port from 1433 / Connect new instance other than default

Installation

41933

How to run a Remote Console installation silently.

Inventory

41900

Error: CBA 8, no certificates were found on the core server while attempting to run inventory scan

Inventory

41927

Database Exception: Error comitting on table:

LetMobile

41984

LetMobile and iOS 10 Support

Macintosh Agent

41940

Mac Remote Control not working since deploying SU5 on LDMS 2016

OS Deployment and Provisioning

42027

How To: Allow anonymous login public templates

OS Deployment and Provisioning

42071

How To:  Run Process Monitor (procmon.exe) in WinPE

Patch Manager

41982

Issue: Repair Task Fails with Return Code 467

Power Management

42069

"Turn Power Management off" task fails with error 2512

Remote Control

42021

Screen Blanking Driver supported platforms

Software Distribution

42120

Issue: PolicySync in the Portal is failing on all clients.

 

Asset Lifecycle and Process Manager

41916

ALM 6.0/6.1 missing startup shortcuts

Asset Lifecycle and Process Manager

42096

How to test a web service listener in ALM/LPM

E-Learning Systems and Security Management

41986

E-Learning for Systems and Security Management - Landing Page

Momentum

41995

[Tech Brief Recording] Data Analytics Getting Started

Systems and Security Bulletins

42052

Announcing Support for MacOS Sierra 10.12

 

Service Desk and Xtraction

Here's a list of new published documents in the LANDESK IT Service Management / ITAM area in Q3 2016.  If you would like to get notified as new documents are published there are instructions here

:Following a place, a person, or a piece of content in the community (getting notification emails)

 

July 2016

 

Calculations

41524

Calculation formula writing: Further reading on the Boo scripting language and .NET Framework

General (Service Desk)

41339

LANDESK Service Desk 2016.2 Release Information and Useful Links

General (Service Desk)

41341

How to use two columns on windows in Workspaces (SQL script to update all windows in one go)

General (Service Desk)

41343

Creating a cross-module triage Process

General (Service Desk)

41345

How to filter your Lifecycle drop down list when setting up a Triage process in Service Desk

Web Desk and Self Service

41355

Problem / Solution: The highlighted shortcut group changes back when refreshing the page (Web Access)

Xtraction

41430

"Cannot find either column "DBO" or the user-defined function or aggregate "DBO.XTR_FOLDER_LINEAGE", or the name is ambiguous."

Xtraction

41440

Xtraction 2016.2 Release Information

Xtraction

41462

Prerequisite Failed on Windows Server 2008 R2 Datacenter

Xtraction

41489

How to Schedule Xtraction Content for Export

 

Momentum

41395

[Tech Brief Webinar] Create Real-Time Dashboards and Documents Quickly with Xtraction

 

Momentum Share IT for IT Service Management

41361

Scheduled Maintenance Management

 

IT Service Management Bulletins

41342

Announcing Service Desk 2016.2

 

August 2016

 

Administration and CIs

41692

Cannot update/change user login ID as desired, it is changed back to the original ID automaitically because there is softdeleted record with the same login ID already

General (Service Desk)

41850

How to change system/user default culture to make time format change accordingly? Such as date format in reminder.

LANDESK IT Service Management

41686

Self Service Anonymous login does not always work

Query Design (Service Desk)

41783

When export a CSV of a query in WebAccess, IE displays error "This page can't be displayed"

Query Design (Service Desk)

41884

Requests bulk action - error - Unhandled exception has occurred in your application

Xtraction

41604

Xtraction Settings error: CREATE FUNCTION permission denied in database

Xtraction

41625

Xtraction 2016.2 and Oracle Databases

Xtraction

41630

Scheduled Tasks Failing - "Input string was not in a correct format."

Xtraction

41632

Configuring Xtraction to connect to an Oracle Database

Xtraction

41789

Adjusting IIS timeout to use a dashboard for use as a constant display.

Xtraction

41857

Xtraction Component Types

 

Momentum

41688

[Tech Brief Recording] Emailing within Service Desk

Momentum Share IT for IT Service Management

41861

Importing the Out of Office Status From Exchange into LANDESK Service Desk

Momentum Share IT for IT Service Management

41864

Determining Process Approver Links for Emails Dynamically with a Calculation

Momentum Share IT for IT Service Management

41865

Dashboard Links for WebAccess and Workspace with APPLINK Function

Momentum Share IT for IT Service Management

41867

Adding a Screenshot to an Incident with a Smartphone

Momentum Share IT for IT Service Management

41869

Displaying a Task Counter Within the Incident Window

Momentum Share IT for IT Service Management

41872

Automatic Switchover From Integrated to Explicit Login at the Service Desk

 

September 2016

 

Install and Performance (Service Desk)

41904

How to connect to database with other instance and port, instead of default instance and port 1433?

Mail

42054

Multiple duplicated incidents created by inbound mail and the mail is not marked as read

Mobile (Service Desk)

41977

Step by Step: How to configure Workspaces(BridgeIT) to logon with Token Only policy

Xtraction

41906

Integrating Sharepoint & Xtraction

Xtraction

42089

How does Xtraction determine what fields to include in a record list?

Xtraction

42091

Error when upgrading Xtraction to 2016.2

 

Wavelink and Naurtech

Here's a list of new published documents in the Wavelink area in Q3 2016.  If you would like to get notified as new documents are published there are instructions here

:Following a place, a person, or a piece of content in the community (getting notification emails)

 

July 2016

 

Avalanche

41358

Issue: Black system dialog box appearing/disappearing when opening .jnlp files

Avalanche

41372

Installing Device server on seperate machine on Avalanche 6.x

Package Builder

41337

Package Builder crashes when editing script

Velocity

41420

Velocity: Verifing similar screens

 

August 2016

 

Avalanche

41766

How to backup your Avalanche 6.1 Server

Avalanche

41852

Enabler doesn't any longer update packages / How do I connect to Avalanche again?

CETerm

41839

"SIP Toggle" SIP will only appear for a moment an then disappear

 

September 2016

 

Enablers

42100

Error : Operation Failed! (package has no config utility)

Studio

41921

Side Loading Studio on iOS Device

Terminal Emulation

42020

Error 'Network of range. Trying to reassociate'

Terminal Emulation

42047

Setting Site ID's on the Licence Server

Terminal Emulation

42097

Error:"<Filename> is not a valid Windows CE application" when trying to install TE

Velocity

41913

Velocity: Scripting API Calls

Velocity

42029

Velocity Console: Capture Screens from the TE client

VelocityCE

41892

VCE: Keymap Error appears when starting VelocityCE on Datalogic CE6 / Keymap file DLG_NUM_UNKNOWN.kmp not found / Keymap File *.kmp not found

Wavelink

41898

How to import a script into the TelnetCE config utility?

Wavelink

42117

How to install Avalanche MDS unattended (silently)

Our July 2016 Gift Card contest winner is peterweighill   The winner was randomly selected (RANDOM.ORG) from a list of top community participants in July and qualified by offering one or more correct answer to community questions.  You can check out his recent activity here: peterweighill

 

Congratulations Peter! We will be in contact shortly with your prize.

 

Want to be in with a chance to win in August?  Read the full competition details here:A thank you for community members: Monthly Amazon.com $50 Gift Card Contest!

 

How to participate in discussions: How to ask a question and about discussions on the community - video

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