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2017

Endpoint Manager and Endpoint Security

Looking for updates on Unified Endpoint Management product releases? Find it all on the What's New in Ivanti Unified Endpoint Management community page.

 

October 2017

Linux and Unix AgentDOC-617532017.3+ Linux Agent Conf Files
Mobile Device ManagementDOC-61755CPE (Configure Profile Editor) for IOS, MacOS and TvOS
Mobile Device ManagementDOC-61846MDM Group Enrollment
Cloud Services ApplianceDOC-618519.6 Cores Fail To Connect To CSA After 184 Patch
Cloud Services ApplianceDOC-62002How To: Upgrade the Cloud Services Appliance From 4.3 to 4.4
Cloud Services ApplianceDOC-62004Cloud Service Appliance 4.4- Upgrading The Physical Appliance
Cloud Services ApplianceDOC-62129Cloud Service Appliance 4.4- Creating vCSA 4.4
InstallationDOC-61826Prerequisites for installing the Ivanti’s Endpoint Manager ( EPM ) version 2017.3 core server
InstallationDOC-61927Verifying Ivanti Endpoint Manager ( EPM ) 2017.3 file Ivanti2017-3.exe
Patch ManagerDOC-62054Next Gen Microsoft Windows Vulnerabilities (beta) is not shown in the Patch Manager > Download updates > Windows > Vulnerabilities
Endpoint Manager and Endpoint SecurityDOC-62118Options: Computer Management, Event Viewer, Local User and Groups, Ping, Terminal Services Remote Control, Terminal Services Remote Control Console and Tracert in the Ivanti's Endpoint Manager version 2017.3 are located under Computer Management.
Patch ManagerDOC-61754Setup Definition Filter Rules by Product to Automatically move to a Custom Folder
Patch ManagerDOC-62012How to Tell if Ivanti Endpoint Manager is Rebooting Your Devices
Patch ManagerDOC-62086How to Give Support Information on False Patch Detections and Troubleshooting
Data AnalyticsDOC-61784Archive/Copy to Asset Control Fails, "Could not insert data SQL ="
InstallationDOC-61785Installing and Setting Up SQL Server 2016 For Ivanti Endpoint Manager
Data AnalyticsDOC-62005Data Analytics 101
Power ManagementDOC-61800How To: Create Successful Power Management Schemes
Agent DeploymentDOC-61869How To: Change Agent Settings
InventoryDOC-61769Uninstalled Software Appears in Inventory
Agent DeploymentDOC-62018Credential Prompt During Agent Installation
Software DistributionDOC-61745Error: "404.8" when adding additional files to package
Software DistributionDOC-61852Ivanti InstallEase now available with version 2017.3+
OS Deployment and ProvisioningDOC-61840Provisioning Action: Agent Install Fails When Last Action In WSCFG32.Log Is Running SCSDiscovery.exe
OS Deployment and ProvisioningDOC-61982How To Automatically Copy Provisioning Logs During WinPE To A File Share
Patch ManagerDOC-61740About the New Patch Engine in Ivanti Endpoint Manager 2017.3
Patch ManagerDOC-61885ADV170012 | Vulnerability in TPM could allow Security Feature Bypass
Remote ControlDOC-61730LANDESK Smart Card Driver not included in Agent by default as of EPM 2017.3
InstallationDOC-61767How to install Ivanti Endpoint Manager 2017.3
Agent DeploymentDOC-61750Network Connectivity is Lost After Agent Installation
Software DistributionDOC-61747Issue: Failed to download particular files for content replication - restricted IIS extensions
Antivirus and AntispywareDOC-62101Bad Rabbit ransomware - official statement from Kaspersky

 

 

November 2017

     

Linux and Unix AgentDOC-62359There were mismatches with current inventory data. Device ID within the Inventory does not match the Device ID reported by the Agent for Linux.
Cloud Services ApplianceDOC-62399Cloud Services Appliance ( CSA ) Online activation failed. Try again or contact LANDESK support for assistance. Activation communications error
Patch ManagerDOC-62360How to Pre-Stage Patch and Compliance Next Generation Content Binaries
Antivirus and AntispywareDOC-62435Introducing the New Ivanti Antivirus in Ivanti Endpoint Manager 2017.3 SU2
OS Deployment and ProvisioningDOC-62511NBI Disk Stamper Error: The NBI OS version is different than the agent OS version
Patch ManagerDOC-62290Ivanti Agent May Continually Prompt to Reboot
Cloud Services ApplianceDOC-62242Password field blank when posting certificate in "Cloud Services Appliances"
Linux and Unix AgentDOC-62165How to scan custom data on Linux Platforms in detail (IEM 2017.3 onwards)

December 2017

       

InventoryDOC-62736How To: Add Chrome Extensions To Inventory
InventoryDOC-62766How To: Add Local Shares and Network Drives to Inventory
Endpoint ProtectionDOC-62521File Types Supported by EPS Application File List
Endpoint ProtectionDOC-62761How to locate which client a file in the Application File List is learned from
Antivirus and AntispywareDOC-62711New Ivanti Antivirus Client GUI and Agent Settings - Getting Started
InventoryDOC-62520You receive the message 'ESXiScan.sig not found' in the AGLSManager.log during an Agentless Scan on an ESXi Server
Endpoint ProtectionDOC-62765How to create an exception to allow access to a mounted .ISO when CD/DVD is blocked
Patch ManagerDOC-62732"Security and Patch" option is not available in the right click menu in the scheduled tasks for targets of the task.
Cloud Services ApplianceDOC-62553Network traffic specific for communication between Core and CSA

 

Goldmine

October 2017

    

Microsoft Outlook Link (GoldMine Premium Edition)DOC-61738Microsoft Outlook wants to disable the Outlook Add-in as it is not loading fast enough. Can this behavior be disabled?
Installation or Upgrade (GoldMine Corporate Edition)DOC-61772Is it necessary to uninstall GoldMine's Microsoft Word/Excel or Microsoft Outlook Add-ins prior an upgrade to a recent GoldMine Premium Edition version?
Administration (GoldMine Premium Edition)DOC-61793How to use color coding / field expressions for date fields?
Administration (GoldMine Premium Edition)DOC-61794Using dBase expressions in GoldMine
Contact Record (GoldMine Premium Edition)DOC-61795When using Softphone and ending a call, minimizing the completed call window, will let the completion windows disappear completely until minimizing and maximizing GoldMine
Administration (GoldMine Connect)DOC-61816When logging into GoldMine Web, the Internet Explorer Enhanced Security Configuration blocks a web page https://www.googletagmanager.com?
Administration (GoldMine Premium Edition)DOC-61976Occasionally [DBNETLIB][ConnectionOpen (PreLoginHandshake ()).General network Error  Native Code 11 on Undocked machines with Client Operating Systems after starting the machine
Microsoft Office Link (GoldMine Premium Edition)DOC-61977When a template is changed, occasionally a message appears - Changes have been made that affect the global template Normal. Do you want to save those changes?
Microsoft Outlook Link (GoldMine Premium Edition)DOC-62030How can the GoldMine Outlook Link fields be added to the Microsoft Outlook folder view? E.g. When they got lost or should be added to other folders
Microsoft Outlook Link (GoldMine Premium Edition)DOC-62031The user does not exist in GoldMine when opening Outlook with Outlook Link enabled
Administration (GoldMine Premium Edition)DOC-61729How to globally replace Account Manager from full names to usernames
Email Center (GoldMine Premium Edition)DOC-61906Clicking on emails within the mail center is extremely slow to load the full email body when sync contact is turned on
Administration (GoldMine Premium Edition)DOC-61996When importing a CSV from a previous export of GoldMine, there are quotation marks around the field data
Contact Record (GoldMine Premium Edition)DOC-62003How to open multiple contact windows in GoldMine?
Administration (GoldMine Premium Edition)DOC-61838Options on the menu tab bar are grayed out when removed from the user settings.
Administration (GoldMine Premium Edition)DOC-61934Sorry, we couldn't find %1.xlsx. Is it possible it was moved, renamed or deleted? error when you try and use the Output to > Excel function from any grid / results windows.
Case Management (GoldMine Connect)DOC-62016When opening CASES in GoldMine Web the Case templates are visible when viewing "All" cases for a certain user
Management Centers (GoldMine Connect)DOC-62017When opening cases in GoldMine Web the templates are visible in the case tab when viewing cases for "All"
Administration (GoldMine Premium Edition)DOC-61744Using and Setting up GoldMine’s PREDIAL.INI for Special Dialing Needs
Installation or Upgrade (GoldMine Premium Edition)DOC-61881GoldMine 2017.1 HF3 Release Notes
GoldMine Premium EditionDOC-61886How to uninstall GoldMine Universal Search and delete full text indicies from SQL pertaining to GoldMine Universal Search?

 

 

November 2017

      

Administration (iGoldMine)DOC-62206Where can I find the iGoldMine Clients Installer Files?
Email Center (GoldMine Premium Edition)DOC-62230554.5.7.1 Client host rejected: Access denied when sending an email
Microsoft Office Link (GoldMine Premium Edition)DOC-62231Microsoft Exel Add-in uses dynamic fields instead of static field values or uses static field values instead of dynamic fields
Administration (GoldMine Premium Edition)DOC-62233Missing and limited tab options in GoldMine even after removing and adjusting ROTab entries.
Email Center (GoldMine Premium Edition)DOC-62364When performing an email merge to a modified filter (dBase + SQL expression edited) the Mail merge triggers the whole database, while the filter works correctly
Microsoft Outlook Link (GoldMine Premium Edition)DOC-62425How can the Outlook Link search for a contact record with a contain operator?
Administration (GoldMine Premium Edition)DOC-62458When changing from any of the new modern themes to a different modern theme the GoldMine Toolbar will disappear
Microsoft Outlook Link (GoldMine Premium Edition)DOC-62493Outlook could not be initialized, possibly because an incompatible version of Outlook is installed or GoldMine was launched with a different elevation of privileges
Email Center (GoldMine Premium Edition)DOC-62515Sporadic error when trying to download emails: Cannot shutdown channel, no context exists, Forcibly dosing socket. SendRawCommand: (SendSecure) Cannot send data, not connected.
Installation or Upgrade (GoldMine Premium Edition)DOC-62475GoldMine 2018.1 Release Notes
Installation or Upgrade (GoldMine Premium Edition)DOC-62476GMPE Install Guide 2018.1
Administration (GoldMine Premium Edition)DOC-62477GMPE Admin Guide 2018.1
Administration (GoldMine Premium Edition)DOC-62478GMPE Users Guide 2018.1
Installation or Upgrade (GoldMine Connect)DOC-62479GoldMine Connect 2018.1 Install Guide
Administration (GoldMine Premium Edition)DOC-62480GMPE API Guide 2018.1
Installation or Upgrade (GoldMine Premium Edition)DOC-62481GoldMine 2018.1 Compatibility Matrix
Installation or Upgrade (GoldMine Premium Edition)DOC-62482GoldMine ReadMe 2018.1
Installation or Upgrade (GoldMine Premium Edition)DOC-62483END USER LICENSE AGREEMENT (EULA) (September 2017)
Reports (GoldMine Premium Edition)DOC-62198Report missing from the Reports Center in GoldMine
Administration (GoldMine Premium Edition)DOC-62202Error when installing GoldMine - "unable to save file C:\windows\downloaded installation\3939ad... process cannot access the file because it is being used by another process"
Management Centers (GoldMine Premium Edition)DOC-62285Constant Contact Overview
Microsoft Outlook Link (GoldMine Premium Edition)DOC-62209GoldMine Outlook link throwing "Illegal characters in path" error - debug level GoldMineLink.log log shows - System.ArgumentException: Illegal characters in path.
Administration (iGoldMine)DOC-62456Outlook Synchronization Warning: Time Zone was changed  - Alert message showing when accessing GoldMine and Outlook on Mac via Mac iGoldMine client.
Contact Record (GoldMine Premium Edition)DOC-62317How to Export Additional Contacts Based on an Activity Date Range Using SQL Query and Groups

 

December 2017

       

Administration (GoldMine Premium Edition)DOC-62524Moving only the GoldMine database to a different SQL Server, how do we do this?
Administration (GoldMine Premium Edition)DOC-62525How can I switch the display of icons e.g. when opening an email to show the text or display small icons without text
Email Center (GoldMine Premium Edition)DOC-62565How to display all or only the default email account in GoldMine Online folder?
Calendar (GoldMine Connect)DOC-62567GoldMine Web (GMWEB) - How to add a history against an additional contact record
Search & Filters (GoldMine Premium Edition)DOC-62571Universal Search error: Error source: Windows Desktop Search Engine Error message: Multiple-step OLE DB operation generated errors. Check each OLE DB status value, If available. No work was done.
Contact Record (GoldMine Premium Edition)DOC-62837Cannot add tagged contacts to a group with Add to >> New contact group or Contact groups when the user is restricted in Access to Others >> Groups
Installation or Upgrade (GoldMine Premium Edition)DOC-62861Tools >> Configure >> System Settings >> Script for unattended installation does not allow to determine the kind or Outlook add in shall be installed >> Outlook Link versus Outlook Integration
Microsoft Office Link (GoldMine Premium Edition)DOC-62725Merging a Word template against contacts will not update any GoldMine fields

 

HEAT Software

October 2017

     

Application Setup (Ivanti Service Manager)DOC-61917How to remove the application combo-box from the login screen for 2015.x and later versions?
Ivanti Service Manager (Formerly HEAT Service Management)DOC-61924How To: Make the Cursor default to the Message Body field when composing an email
Ops Console (Ivanti Service Manager)DOC-61980Problem / Solution: Opsconsole won't apply packages after a recent upgrade.  Error: Authorization error: IncompatibleVersion
Integrations (Ivanti Service Manager)DOC-61981How To: Setup Exchange Change Calendar sync
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62022Problem / Solution: Error during metadata commit operation for seq = 7481: System.Exception: Updating Form (Journal.RemoteControlSession) - Form Journal.RemoteControlSession definition is invalid
Application Setup (Ivanti Service Manager)DOC-62025Problem / Solution: The following error is seen when trying to finish the Reporting Services Configuration Wizard: The server at {URL} is not available
Ivanti Service Manager (Formerly HEAT Service Management)DOC-61930Ivanti Service Manager 2017.2.1.1 Staging Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62109Ivanti Service Manager 2017.2.1.1 Production Release Notes
HEAT SoftwareDOC-62085How to get direct link to Business Object (Knowledge Articles, Incidents etc.)
HEAT SoftwareDOC-62097How to manage access to Request Offering using non-default fields (Org.Unit or Location).
Desktop & Server Management (DSM) (Powered by HEAT)DOC-61787End of Life Information for Ivanti DSM
Patch Remediation (EMSS)DOC-62023DAU Scan Fails With 190C Error on Windows 7 and Server 2008 R2
LANrevDOC-61974Error creating path [C:\$WINDOWS.~BT] (with ACL), Error: [0x80070522] when patching Windows 10
HEAT SoftwareDOC-61804HEAT Product Support Lifecycle Policy
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62114How To: Fill out the CI MAP via integration import data connection
Desktop & Server Management (DSM) (Powered by HEAT)DOC-61844How to use OSD with KMS?
Endpoint Security Core (ES)DOC-61921Errors installing Ivanti DAC Console 5.1: error code 12029; Warning 4156. Failed to correctly acquire vcredist_x86.exe file: CRC error
Reports (Ivanti Service Manager)DOC-61875How To: Enable RapidReports
Device Control (EMSS)DOC-62008Ivanti Endpoint Security (Formerly Heat EMSS) Device Control 8.1+ Encryption Type options
Desktop & Server Management (DSM) (Powered by HEAT)DOC-62045What is the reference date for of a policy using the postponement option "Max. n days"?

 

 

November 2017

     

Ivanti Endpoint Security (Formerly HEAT EMSS)DOC-62331Ivanti Endpoint Security Frequently Asked Questions
Anti-Virus (EMSS)DOC-62372Anti-Virus for Ivanti Endpoint Security Frequently Asked Questions
Application Control (EMSS)DOC-62373Application Control for Ivanti Endpoint Security Frequently Asked Questions
Content Wizard (EMSS)DOC-62374Content Wizard for Ivanti Endpoint Security Frequently Asked Questions
Device Control (EMSS)DOC-62395Device Control for Ivanti Endpoint Security Frequently Asked Questions
EMSS Platform (EMSS)DOC-62396Ivanti Endpoint Security Platform Frequently Asked Questions
Patch Remediation (EMSS)DOC-62397Patch & Remediation for Ivanti Endpoint Security Frequently Asked Questions
Ivanti Device & Application Control (Formerly HEAT Endpoint Security Suite)DOC-62400Ivanti Device & Application Control Frequently Asked Questions
Application Control (ES)DOC-62401Application Control for Ivanti Device & Application Control Frequently Asked Questions
Device Control (ES)DOC-62442Device Control for Ivanti Device & Application Control Frequently Asked Questions
Endpoint Security Core (ES)DOC-62443Ivanti Device & Application Control Core Frequently Asked Questions
PatchLink (Powered by HEAT)DOC-62444PatchLink Frequently Asked Questions
PatchLink DataCenterDOC-62445PatchLink DataCenter Frequently Asked Questions
System Settings (Ivanti Service Manager)DOC-62152How to adjust Outbound Throttling Settings
Workflow (Ivanti Service Manager)DOC-62195How to: Force Join Block to Continue, if not all Input Paths are Completed.
System Settings (Ivanti Service Manager)DOC-62207Problem / Solution: Notes Added to an Incident are not Visble after Closing and Reopening the Ticket
System Settings (Ivanti Service Manager)DOC-62211Problem / Solution: Cannot Type '@' Sign (Alt + L Shortcut) Using Mac Computers
Workflow (Ivanti Service Manager)DOC-62340Problem / Solution: Loop inside workflow stops working after 11th reoccurence.
Business Objects (Ivanti Service Manager)DOC-62420Problem / Solution: Images from Request Offering/Service Catalog are Cut Off in Service Request.
Business Objects (Ivanti Service Manager)DOC-62434How To: Delete Workflow
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62145Ivanti Service Manager 2017.3.0 Staging Release 1 Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62235Ivanti Service Manager 2017.3.0 Staging Release 2 Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62361Ivanti Service Manager 2017.3.0 Staging Release 3 Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62412Ivanti Service Manager 2017.3.0 Staging Release 4 Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62533Ivanti Service Manager 2017.3.0 Staging Release 5 Release Notes
DiscoveryDOC-62170Discovery 9.4.7 Release Notes
DiscoveryDOC-62182Discovery 9.4.7 Getting Started Guide
DiscoveryDOC-62183Discovery 9.4.7 User's Guide
DiscoveryDOC-62421Known Issue in Discovery 9.4.7: LANProbe and SUBNETSCAN do not generate message files
Ivanti Endpoint Security (Formerly HEAT EMSS)DOC-62153Ivanti Endpoint Security / Heat EMSS Windows 10 Version Support Matrix
Ivanti Device & Application Control (Formerly HEAT Endpoint Security Suite)DOC-62154Ivanti Device & Application Control / Heat Endpoint Security Windows 10 Version Support Matrix
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62259Chrome_Hotfix_RM254449-2016_2_1.zip
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62284Chrome_Hotfix_RM254449-2016_1_1.zip
HEAT SoftwareDOC-62393How to add more than three server addresses to the MST file while deploying the Ivanti Device and Application Control client via the Deployment Tool?
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62204How to safely remove data from Live production tenant.
Ivanti Endpoint Security (Formerly HEAT EMSS)DOC-62216Implementing one-off manifests
HEAT SoftwareDOC-62314Patch Detection for Security-only Quality Update and Security Monthly Quality Rollup
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62189Chrome_Hotfix_RM254449-2017.X.zip
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62309How to set the minimum password length to a value other than 5, 7, or 10 characters
Endpoint Security Core (ES)DOC-62323How to turn on SXS Server logging (sxs.log)
System Configuration Wizard (Premise) (Ivanti Service Manager)DOC-62315Problem / Solution: Remote host connection fails with error  ->The provided URL scheme 'http' is invalid; expected 'https'
System Settings (Ivanti Service Manager)DOC-62276Infrastructure Connections To The Frankfurt (FFT) Data Center

 

December 2017

       

Patch Remediation (EMSS)DOC-62695The Package Editor Is Unable To Communicate With the Update Host Server
EMSS Platform (EMSS)DOC-62697How To: Turn Off FIPS
Device Control (ES)DOC-62699How To: Point an LES Endpoint To a Different Server
EMSS Platform (EMSS)DOC-62753When Trying To Launch the Installation Manager, You Receive a Reboot Request After the Reboot Has Already Occurred.
Patch Remediation (EMSS)DOC-62754After Removing SSL Port Binding On IIS, EDS Stops Listening On Port 433
Patch Remediation (EMSS)DOC-62824HTTP 503 Error When Logging In To EMSS
Patch Remediation (EMSS)DOC-62841Mandatory Baselines User Guide
HEAT SoftwareDOC-62519Ivanti Service Manager Cloud Services
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62663Ivanti Service Manager 2017.3.0 Production Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62686Ivanti Service Manager 2017.3.0 Staging Release 6 Release Notes
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62719Ivanti Service Management Product End of Life
Voice Automation (IPCM) (powered by HEAT)DOC-62743Ivanti Voice (formerly IPCM) Product End of Life
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62804Ivanti Service Manager 2017.3.0 Staging Release 7 Release Notes
DiscoveryDOC-62563Windows 7 machines report that the Discovery 9.4.7 client agent file CDPRKU.SYS is not correctly signed
DiscoveryDOC-62569Known Issue in Discovery 9.4.7: DiscoveryServerAgent service may stop while processing LANProbe message files
DiscoveryDOC-62570Known Issue in Discovery 9.4.7: Internal error when exporting lists from Web Control Center
HEAT SoftwareDOC-62677"The computer is not reachable or does not have the client installed" when trying to add new devices in IDAC (LES)
SIP Server (Voice Automation)DOC-62872Using Wireshark to Check for Voice Agent Registration Issues
Ivanti Service Manager (Formerly HEAT Service Management)DOC-62679Problem / Solution: Approval Votes are not created for certain users.
System Settings (Ivanti Service Manager)DOC-62678Problem / Solution: Whilst Using Incoming Web Services with URL Appears Error Message "Error: Client IP address out of range".
PatchLink DeskTopDOC-62752HEAT PatchLink Desktop Migration to Ivanti Patch for SCCM

 

Service Desk and Xtraction

October 2017

    

Install and Performance (LDSD and LDAC)DOC-62024New mail box error: Cannot create a record with name '[Name]'. This is already in use by another record.
Documentation for Service DeskDOC-61845Ivanti Service Desk 2017.3 What's New
Query Design (LDSD and LDAC)DOC-62060How to export query results to a .csv file from Console, Web Access, and Workspaces.

 

November 2017

      

Process DesignerDOC-62143Problem / Solution: Object reference not set to an instance of an object when processing Lifecycle automatic action.
Ivanti Service Desk and Asset Manager CalculationsDOC-62193Problem/Solution: Attempt to modify a read-only data object.
XtractionDOC-62439Unhandled Exception error when accessing Xtraction after upgrading from a previous version
XtractionDOC-62213PowerPoint Export is Blank
General (LDSD and LDAC)DOC-62218Changing IIS authentication setting for one application will change this for a different application
General (LDSD and LDAC)DOC-62243HTTP Security Headers (X-Frame-Options; X-XSS-Protection; X-Content-Type-Options)

 

December 2017

 

Data ImportDOC-62826How to modify the Data Import Filter when configure the Import Mappings in Console?

Supply Chain (formerly Wavelink) and Naurtech

October 2017

    

AvalancheDOC-61731Placing the Velocity WLDEP File on a Device Using Avalanche
VelocityDOC-61752Placing the Velocity WLDEP File on a Device Using Avalanche
AvalancheDOC-62028Avalanche 5.3 Backup and Restore
VelocityDOC-61973Side Loading an APK on a Honeywell Android Device

 

 

November 2017

      

Package BuilderDOC-62162Reboot Device Only
AvalancheDOC-62184Obtain Android Package ID and Package Version from APK
AvalancheDOC-62185Configuring the Splashtop APK Platform Software Payload for Android Avalanche 6.0 and 6.1
AvalancheDOC-62186Configuring the Splashtop APK Streamer Software Payload for Android Avalanche 6.0 and 6.1
AvalancheDOC-62409Placing the Splashtop JSON on a Device Using Avalanche 6.2
AvalancheDOC-62410Placing the Velocity WLDEP File on a Device Using Avalanche 6.2
AvalancheDOC-62411Configuring the Splashtop APK Platform Software Payload for Android Avalanche 6.2
AvalancheDOC-62422Configuring the Splashtop APK Streamer Software Payload for Android Avalanche 6.2
VelocityDOC-62424Placing the Velocity WLDEP File on a Device Using Avalanche 6.2
AvalancheDOC-62523Best Known Method Install Avalanche 6.2
Remote Control (Wavelink)DOC-62277Smart Device Remote Control: Enable Verbose logging for Smart Device Remote Control
Terminal EmulationDOC-62375Emulation License Server - Unable to distribute licenses once the device is re-imaged or back from repair
VelocityDOC-62394Disable andriod soft keyboard while running Velocity web emulation

 

December 2017

       

VelocityDOC-62707Velocity TE: Enter doesn't work when using Velocity
Terminal EmulationDOC-62712How to setup TelnetCE to use SSH
Terminal EmulationDOC-62758How To Move Licenses from one Emulation License Server to another / How to set up redundant emulation license servers
VelocityDOC-62564Unable to Swipe Between Custom Keyboards Velocity
Terminal EmulationDOC-62863How to enable AIM Barcode symbology on Falcon Fx3 device running TE 7.x

 

User Workspace Management

October 2017

   

User Workspace Management (formerly AppSense)DOC-61805Ivanti Management Center 10.1 FR3 Release Notes
User Workspace Management (formerly AppSense)DOC-61806Ivanti Application Control 10.1 FR3 Release Notes
User Workspace Management (formerly AppSense)DOC-61807Ivanti Environment Manager 10.1 FR3 Release Notes
User Workspace Management (formerly AppSense)DOC-61808Management Center 10.1 FR3 MSP Only
Downloads for UWM Products (formerly AppSense)DOC-61809Application Control 10.1 FR3 MSP Only
Downloads for UWM Products (formerly AppSense)DOC-61810Environment Manager 10.1 FR3 MSP Only
Downloads for UWM Products (formerly AppSense)DOC-61811Application Control 10.1 FR3 Full Install
Downloads for UWM Products (formerly AppSense)DOC-61812Management Center 10.1 FR3 Full Install
Downloads for UWM Products (formerly AppSense)DOC-61813Environment Manager 10.1 FR3 Full Install
Downloads for UWM Products (formerly AppSense)DOC-61833User Workspace Manager 10.1 FR3 October 2017 Release
Known Issues Application ControlDOC-61741File/Folder rules containing wilcards & 8.3 shortnames may make rule processing fail
Known Issues Application ControlDOC-61817Error loading XML when attempting to view Rules Analyzer log in Application Control Console
Known Issues Environment ManagerDOC-61834Copy File Action - Field not greyed out when comparing to destination timestamp
Known Issues Environment ManagerDOC-61834Copy File Action - Field not greyed out when comparing to destination timestamp
iOS Client (File Director)DOC-61837Using Privately Signed SSL Certificates with the File Director iOS Client
Known Issues Environment ManagerDOC-61975Logs generated by Personalization Server do not roll over
Known Issues Environment ManagerDOC-61978"Transaction Aborted" error when upgrading database from EM 8.6 to 10.1
Known Issues Environment ManagerDOC-62006"Transaction Aborted" error when upgrading database upgrade from EM 8.6 to 10.1
Known Issues File DirectorDOC-62096Cannot rename file where only the case of the filename changes
Known Issues File DirectorDOC-62115File Director iOS Client cannot be launched when the device is offline
Known Issues Application ControlDOC-61789Connecting Device rule also matches for Console connections
Known Issues Application ControlDOC-61876Standard Windows Apps Delivered by Windows Store are not blocked by Windows Store rules
Known Issues Application ControlDOC-62071Process rule taking precedence over other rules
Known Issues Management CenterDOC-62072SCP does not accept an underscore in the domain name
Known Issues Application ControlDOC-62113BSoD AMFileSystemFilter - BAD_POOL_CALLER - Attempt to free pool which was already freed
Management CenterDOC-61776CCA / Deployment Agent cannot Poll into Management Center
Known Issues Application ControlDOC-61835How to enter a network share path for auditing to a log file in AC
Personalization (Environment Manager)DOC-61908Unable to log on to SCP / Personalization Operations if user account is restricted to logging on to specific computers
Personalization (Environment Manager)DOC-61985Cannot connect to Personalization Server console via load balancer URL if using Anonymous authentication
Known Issues Environment ManagerDOC-61796GeoSync - Out-of-band Subscriber changes do not sync before user has logged on
Known Issues Environment ManagerDOC-61992Registry Hive Corruption
Known Issues Environment ManagerDOC-62094Import-EMPManagedAppData incorrectly creates .Hive files when "UpgradeFBRtohive" is set to false
Known Issues Environment ManagerDOC-62095ADM - 'Create as Individual Actions' does not split out policy settings
Environment ManagerDOC-61941Support Hotfix EM 10.1 FR3 Agent HF1
Environment ManagerDOC-61952Support Hotfix EM 10.1 FR3 Server HF1
Application Control (formerly Application Manager)DOC-62053Support Hotfix AC 10.1 FR3 Agent HF1
Application Control (formerly Application Manager)DOC-62089Support Hotfix AC 10.1 FR3 Agent HF2 / AC 10.1 FR3 Console HF1
Personalization (Environment Manager)DOC-61783Microsoft Dynamics and Internet Explorer break once a user logs off a multi-user machine
Personalization (Environment Manager)DOC-61986General slowness, Internet Explorer issues and application crashes after introducing Personalization
Known Issues Application ControlDOC-62111Logoff hangs on Windows 10 Fall Creators Edition if Privilege Discovery Mode is enabled.
Known Issues Environment ManagerDOC-61737GeoSync fails to sync after upgrading from EM 10.1 FR2 to FR3
Known Issues Environment ManagerDOC-61836Personalization of Microsoft Edge fails to synchronize at Application Stop
Known Issues Environment ManagerDOC-61862Windows 10 (Creators Update) Start Menu panel does not resize correctly
Tools (Environment Manager)DOC-61920EmpMigrateCMD causing deadlocks
General (Environment Manager)DOC-62007Collecting Environment Manager Logs Using the Ivanti Support Tool Kit
Known Issues Application ControlDOC-62011Issues on using screen readers in conjunction with Ivanti Application Control
Application Control (formerly Application Manager)DOC-62068Notifying Users when a DLL is blocked by AC
Management CenterDOC-61923HTTP 500 error - Stuck on Pending Install
Management CenterDOC-61983Failed Diagnostics - The URL is Invalid
Personalization (Environment Manager)DOC-62059Import-EMPManagedAppData incorrectly creates .Hive files when "UpgradeFBRtohive" is set to false
Known Issues Management CenterDOC-61782Packages fail to upload to the Management Center when using Transactional Replication
Policy (Environment Manager)DOC-62015Unable to import XML template containing an If-Else into Desktop Created trigger
Application Control (formerly Application Manager)DOC-61786Application Manager blocks Spotify version 1.0.64.399
Personalization (Environment Manager)DOC-61818Outlook Prompting For Profile on Launch
Mac Client (File Director)DOC-61749Unable to connect to File Director appliance using a certificate that is signed with less than SHA-256
Management CenterDOC-61829Missing packages when upgrading to Management Center 10.1

 

November 2017

     

Known Issues Environment ManagerDOC-62142ADMX Actions Filter is Slow in Environment Manager 10.1 FR3
Known Issues Environment ManagerDOC-62190Import of Default ApplicationTemplates.xml displays warning
Known Issues Environment ManagerDOC-62222Windows Explorer Favorites to Network Drives and AppV apps pinned to the Start Menu are hidden by "Enhanced Shortcut Management"
Known Issues Environment ManagerDOC-62281Firefox crashes on launch when Personalized
Known Issues Environment ManagerDOC-62282Personalization Operations batch process fails
Known Issues File DirectorDOC-62283"Allow downloaded files to be opened by other apps" downloads encrypted files
Known Issues Environment ManagerDOC-62312VDI Condition is matching all types of machines running on VMware
Known Issues Application ControlDOC-62313Extended audting for 9000 events shows incorrect meta data
Known Issues Application ControlDOC-62363AMAgent.exe crashes when VMware AppVolumes application is launched
Known Issues Application ControlDOC-62426Application Control prevents HP OpenView opcagt.bat running correctly
Known Issues Environment ManagerDOC-62429App-V 4.6 applications not personalizing due to version regex
Known Issues Environment ManagerDOC-62430Error while deleting All User data with the Role "Support Console" in Personalization Analysis
Known Issues Environment ManagerDOC-62532The file "AppSense Environment Manager Configuration API.pdf" is blank
Known Issues File DirectorDOC-62147File with apostrophe is not syncing to OneDrive
Known Issues Environment ManagerDOC-62194Database upgrade fails due to unexpected duplicate constraint
Known Issues Environment ManagerDOC-62196Folder path syntax validation returns error if start with session variable that contains underscore
Known Issues File DirectorDOC-62210File Director continues syncing when paused and RDP session is disconnected/reconnected
Known Issues Environment ManagerDOC-62398Restoring specific Windows Settings Group archive in Multi-User Operations Console restores all WSGs
Management CenterDOC-62431Database Stored Procedures retained following Management Center 8.7 to 10.1 Upgrade
Known Issues Environment ManagerDOC-62433Personalization Operations - Setting to remove protected archives not honoured in some cases
Known Issues File DirectorDOC-62446ClickOnce applications fail to run with Total Profile Sync enabled
File DirectorDOC-62447Ivanti File Director 4.4 Install and Configure Guide
Downloads for UWM Products (formerly AppSense)DOC-62448ADMX Templates for File Director 4.4
File DirectorDOC-62449Ivanti File Director 4.4 Windows Advanced Configuration Guide
User Workspace Management (formerly AppSense)DOC-62494Ivanti File Director 4.4 Release Notes
Known Issues Environment ManagerDOC-62349Windows 10 Anniversary Update (1607) - Start Menu Tiles are intermittently restoring
Known Issues Environment ManagerDOC-62377Moving between different Personalization groups can sometimes cause WSG data to be removed
Known Issues File DirectorDOC-62382Names of files on ILS desktop are being capitalized randomly
Known Issues Environment ManagerDOC-62488Retrying Failed Upgrades via SCP instantly report as successful
Policy (Environment Manager)DOC-62192EM Folder Redirection takes a long time when the "Maintain access permission" option is checked
Web Client (File Director)DOC-62402File Director Logon fails with "Invalid Credentials" error.
Personalization (Environment Manager)DOC-62220Unable to login to Personalization Operations with error '500 Internal Server Error: undefined'
Personalization (Environment Manager)DOC-62244WSG data is lost when users move between Personalization groups
Known Issues Application ControlDOC-62485Command lines containing semicolons can break process rule matching
Environment ManagerDOC-62413The password does not meet Windows policy requirements because its too short error when configuring GeoSync
Management CenterDOC-62459Suite Installer ends prematurely and does not upgrade Server if a maintenance schedule is running

 

 

December 2017

Known Issues File DirectorDOC-62546Unexpected File Rename Behaviour in ILS Locations
Known Issues Application ControlDOC-62547Blocked DLL messages shown in Audit Only mode - ShowMessageForBlockedDlls
Known Issues File DirectorDOC-62548File Explorer "This PC" sidebar In-Location Sync folder rename causes explorer to crash
Known Issues Environment ManagerDOC-62652Notification Tray (Windows Setting) is not correctly roamed between EM 8.6 and EM 10.1
Known Issues File DirectorDOC-62715File Director Mac Client fails to connect if Web Client is disabled
Known Issues File DirectorDOC-62830File Director Windows Client produces UAC prompt on DFS links
Known Issues File DirectorDOC-62701Burning CDs from a File Director folder requires Admin rights
Known Issues Management CenterDOC-62708CCA is unable to deploy configuration with incomplete manifest.xml
Known Issues Environment ManagerDOC-62722PersOps - Unable to Delete All WSG Settings for some users
Known Issues Environment ManagerDOC-62755Personalization does not honour Registry Value Name excludes for Registry Deletes
Known Issues Environment ManagerDOC-62802GeoSync Failures due to timeout
Application Access Control (Application Control)DOC-62617Policy Change Request (PCR) failing for application on DFS with single target folder
Known Issues Environment ManagerDOC-62735Upgrading database schema to v10.1.566 (FR2) fails
Management CenterDOC-62568Management Center Console slow to respond or showing intermittent timeouts
Policy (Environment Manager)DOC-62855Windows 10 Start Menu items not searchable or clickable with Environment Manager installed
Application Control (formerly Application Manager)DOC-62661Support Hotfix AC 10.1 FR3 Agent HF3, Console HF2
Environment ManagerDOC-62734Support Hotfix EM 10.1 FR3 Agent HF2
Server Configuration (Environment Manager)DOC-62768Upgrading Personalization or Management Server fails with invalid database error
User Workspace Management (formerly AppSense)DOC-62842Workspace Control Software
General (Application Control)DOC-62844Custom Rules do not apply to dll requests
Known Issues Application ControlDOC-62694Helpdesk Portal 'Operator' Fails to login
Mac Client (File Director)DOC-62693File Director Mac client can freeze on launch when using High Sierra
Management CenterDOC-62723"Value was either too large or too small" error when opening maintenance feature

Our October 2017 Gift Card contest winner is SitzRieSe. The winner was randomly selected (RANDOM.ORG) from a list of top community participants in October and qualified by offering one or more correct answer to community questions. You can check out his recent activity here: SitzRieSe

 

Congratulations SitzRieSe! We will be in contact shortly with your prize.

 

Want to be in with a chance to win in November 2017? Read the full competition details here:A thank you for community members: Monthly Amazon.com $50 Gift Card Contest!

 

How to participate in discussions: Ask a Question and About discussions on the community

From Saturday 1st October we have made some changes to the way in which you access our support systems.  As a result, you will not be able to login to our online support systems (community and portal) until you follow the instructions below.

 

  • You must now login using your registered email address* as your username.
  • Please reset your password once using the "Forgot Your Password" link.

 

*The email address to use is the one which the support team contact you on.  You may have decided to get community communications to a different email address but this doesn't form your login username.

*This change does not affected your community display name (how you are identified to other users on the community).  More details on how to set your privacy settings on the community: Hiding or showing your real name to other community users

Please comment below or contact support if you are having problems.

 

Thank you for your patience whilst we work to further improve your online support experience.

 

Kind regards

LANDESK Support

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