Date fields from related objects only show today's date.

Version 1

    This has been identified as Problem 3880, and is usually seen where a date field that has been created for a raise user's date of birth has been put on the Incident window.  In this instance, accessing the User record directly will show the correct value in the datetime field, however on the Incident window it will show today's date.

     

     

    Workaround

    Create a string attribute with a suitable fieldlength (NOT -1) on the Incident object and use copy rules to copy the data to it.