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/helpdesk/popUpHt.asp, line 58
This is usually returned if a Hot Topic is deleted in Helpdesk but is not removed from the Hot Topic Toolbars.
Login to Helpdesk Client as a Super Analyst, click Options | System and select the Hot Topics Tab.
Check the list of Hot topics in the right pane and remove any which no longer exist (A Hot Topic no longer exists if it is not listed under File | Open | Hot Topics | Hot Topic).
You may have to check the Users group in File | Open | Analysts & Groups | Support Group for any Hot Topic toolbars configured for the group.
Helpdesk/SupportCenter Internet Edition 6.6