Switching Devices to and from Gateway Mode

Version 6

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 2016.x



    This article documents steps for changing LDMS Agents to and from Gateway Mode.


    Agent Install

    Add the line: REG5399=HKEY_LOCAL_MACHINE, SOFTWARE\Intel\LANDesk\WUSER32\Gateway, 1, , REG_DWORD  to the end of the "Remote Control Post Copy" section of the agent configuration INI file.


    To enable all agents to install this way, add this section to the ntstacfg.in# file and ntstacfg.ini (the template for all agent configurations).  After that, go to the "Agent Configuration" window in the LANDesk Management Suite Console, and click the icon on the tool bar for "Rebuild All".


    NOTE: This will install the remote control service in gateway mode, but the first time the service starts it will be in direct mode. Restarting the "LANDesk Remote Control" service will result in Remote Control being in Gateway Mode.


    To Switch Mode after the agent is installed:
    Modify the same registry key: (HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\WUSER32\Gateway)


    Note: For a 64 bit version of Windows OS you will find this registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intel\LANDesk\WUSER32\Gateway


    0 = Direct Mode
    1 = Gateway Mode


    After the registry change is complete the LANDesk Remote Control Service will need to be started. This key is read when the service starts up.