When importing into objects in administration a message is displayed saying that attribute type could not be found

Version 9

    Verified Product Versions

    Service Desk 2017.x



    When importing into objects such as reference lists, ordered lists in administration a message is displayed saying:


    "Could not find attribute type AttributeName. Check metadata catolog."








    The column names in the spreadsheet for the import have to match the attribute names being imported. This is so the import values can be uniquely indentified.




    The column name in the spreadsheet has to be changed to match the name attribute in Object Designer. This is displayed in the attribute properties. The Name field is the field used to identify the attribute.




    If the column name spreadsheet matches the name of attribute being import the error is not displayed. The updated value below would resolve the error message in the screenshot at the top of the article.