How to change the query timeout in the console and web console

Version 6

    Verified Product Versions

    Endpoint Manager 9.5

    Question

     

    How to change the query timeout in the console and web console.

     

    Solution

     

    The query timeout for both the console and web console is located in the registry:

     

    HKLM\Software\LandeskManagementSuite\Core\Timeout (created as a DWORD)

     

    This value does not exist by default.

     

    Create the registry value and set the timeout to the desired value (for example, 600). The value of this timeout affects the 32-bit console and the web console.

     

    This registry value must be set on all computers with the 32-bit console and on all web servers with the web console installed.

     

    All 32-bit consoles will need to be restarted for the changes to take effect. IIS will need to be restarted on any web server that has the web console installed.

     

    The following setting in the advanced settings of the inventory service (Configure services... > Inventory tab > Advanced settings...) only affects the query timeout of the inventory service, not the console or web console:

     

    query_timeout.JPG