After logging in to the Console the Console shows in the task bar but the Console window never appears.

Version 3

    Verified Product Versions

    Endpoint Manager 2016.x

    Problem:

    After entering Credentials and click Log in, the Credential window disappears and the Console shows up in the Task Bar. However the Console window never appears. Clicking on the icon in Task Bar doesn't bring up the window.

     

    Cause:

    This is happening on windows 2008 R2 servers. The console is being launched but is minimized. This is a issue with server 2008 r2 as the same thing is being seen with other programs.

     

     

    Resolution:

    Hold down ctrl-shift and right click on the Console icon in the task bar. The alternate menu will pop up, that will allow you to Maximize the window.

    Pic 1.png