How to Activate the Core Server

Version 12

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6LANDESK Management Suite 2016.x

    Description

    LANDESK Management Suite and Security Suite licensing is managed using online activation.  A Core Server must be activated using this online activation before it will be functional.

     

    Also, different features of LANDESK can be enabled or disabled with simple activation.  Installation of additional software is not usually needed.

     

    Renewing Subscription customers

    For renewing subscription Customers, simply reactivate your core.

    Start | All Programs | LANDesk | Core Server Activation and clicking the Activation button.

     

    Activating the Core Server Online

    Complete an online activation of the Core Server using the following steps:

     

    1. Run the Core Server Activation from the Start menu LANDesk Management group.
    2. Enter valid credentials and click 'activate'.
    3. The Licensing server will be accessed and the Core Server will be activated.

     

    Note: Clicking on the Licenses... button will display the licenses received through the activation process.

    Manually Activating the Core Server

    Complete a manual core server activation by:

     

    1. Run the Core Server Activation from the Start menu.
    2. Enter valid credentials and click 'activate'.
    3. The Licensing server will be accessed and the Core Server will be activated.
    4. An error box will appear specifying a file has been created that must be e-mailed to licensing.

        A *.txt file is created in \program files\LANDesk\Authorization Files

    5. Obtain the .txt file and e-mail the file to licensing@landesk.com.
    6. When the new activation e-mail is returned a .AUTH file will be attached to the email. Place the attached .auth file in \Program Files (x86)\LANDesk\Authorization Files.  Ensure the file does not have a .TXT extension, it must have a .AUTH extension.

     

    No further action is needed.  The core is activated upon placing a valid .auth file in the above folder.

     

    Note: Clicking on the Licenses... button will display the licenses received through the activation process.

     

    Important! If you run the core server activation and it appears to be successful, but you are unable to log into the console check to make sure that your license is valid for the product you are trying to use.  For example, if your credentials are valid for Management Suite 8.8 but you are trying to use Management Suite 9.0, the console login will fail.