Issue: The file replicator fails to copy one or more files

Version 6

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x

    Issue

     

    If the file replicator log shows that it failed to copy some files, first try getting the file from a browser on the computer that's running the replicator. If the file cannot be downloaded with a browser, the file replicator will not be able to download it either. Some web servers prevent access to files they don't have MIME types defined for. If it's files with certain extensions that fail, create a MIME type for those extensions.

     

    Resolution

     

    In Internet Information Server management tool add MIME types by doing the following:

    1. On the web server, launch Internet Services Manager.

    2. Navigate to the web site or folder holding the files you want to replicate, and from that folder's shortcut menu, click Properties.

    3. Click the HTTP Headers tab and click File Types.

    4. Click New Type and enter an (*) asterisks for the file extensions and type in LANDESK for the MIME type.

    5. Restart IIS by running "iisreset" from the run command.