How To: Understand filters and how to set one up to use it

Version 5

    Verified Product Versions

    LANDESK Service Desk 7.6LANDESK Service Desk 7.7.xLANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2017.xLANDESK Service Desk 2017.x

    How To:

    Please see attached for a document in Filter training.


    Step covered:

    What is a Filter?


    Where can a Filter be used?


    How to create a Filter


    Conditional Filters


    Filters Using Runtime Values


    Using a Filter as a tab


    General Tips and Notes