LANDesk Patch News Bulletin: Microsoft has Released KB939820 to Address and Issue with Remote Desktop Connection 02-JUN-2011

Version 1

    LANDesk Security and Patch News



    • (June 02, 2011) Microsoft has released KB939820. This KB fixes the possible following events 1925, 1006, 1645, 1055, 40961 on a Windows Server 2008-based domain controller or error message: "No authority could be contacted for authentication" when you use Remote Desktop Connection


    Since Microsoft has some license limitation for the patches in KB939820, the customers have to download the patches manually. It can be done by navigating to



    Downloading Steps:


         1. Go to;


         2. Click the "I Accept" button;


         3. Click the "Show hotfixes for all platforms and languages " link to show all patches;


         4. Check all English patches;


         5. Enter your email address under "Provide us with your e-mail address, type the characters you see in the picture, and then click Request hotfix.";

         6. Type the verification charaters and click the "Request Hotfix" button;

         7. You will receive an e-mail with the zip patch download URLs and the password for unzipping the zip patches;

         8. Download the zip patches;

         9. Unzip these files with the password in the above email and put them into the folder on the LANDesk Management core server that you store the patches.



    New Vulnerabilities

    • Vulnerability ID – 939820_Manua


    Changed Vulnerabilities

    • Vulnerability ID – N/A


    New Patch Downloads

    • windowsserver2003-kb939820-v2-x86-enu.exe
    • windowsserver2003.windowsxp-kb939820-v2-x64-enu.exe


    Where to Send Feedback

    At LANDesk, we are constantly striving to improve our products and services and hope you find these changes reflective of our ongoing commitment to listen to you—our partners and customers—in providing the best possible solutions to meet your needs now and in the future.  Please continue to provide feedback by contacting our local support organization.


    Best regards,

    LANDesk Product Support


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