How to display a SelfService dashboard alongside the user login details

Version 6

    Verified Product Versions

    Service Desk 7.7.x

    Environment:

    Self Service  7.4 and above

     

    Review Date:

    05/09/2014

     

    How To:

    Display a dashboard with other details and our own logos alongside the standard Self Service login window. For example a Noticeboard dashboard.

     

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    Answer:

    Login to WebDesk as administrator and select System preferences. Set the Anonymous User to a valid user i.e. a guest end-user account that has privileges to show what you require on the dashboard. Note: You need to type the user name correctly as it is not validated. Set the default dashboard to the one you want displayed alongside the login controls and save these settings. See 'Help' in Webdesk and select 'Defining a Self Service login page'.

     

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