Web Links on Gateway Web Page Linked Statically Rather than Dynamically

Version 1

    Web Links on Gateway Web Page Linked Statically Rather than Dynamically

     

    Cloud1.jpg

    When you select one of the links on the page, you get an error that the page cannot be displayed.

     

     

    Cloud2.jpg

    The Domain needs to be configured to be the exteranal domain name that is resolveable from the outside.  The host name is the name of the Cloud Service Appliance.  Together these combine to be (http://hostname.domain.com).  A comon mistake that many make is to put the Domain as the internal domain name, and this is what causes the error.

     

    To test this prior to making changes, do the following

    Open your browser

    Enter http://GatewayIPAddress/client

     

    If the client page comes up then you need to change the Domain entry to the exteral Domain.