Asset Lifecycle and Process Manager Frequently Asked Questions

Version 86

    Verified Product Versions

    Asset Lifecycle Manager 6.xProcess Manager 6.x

    Ivanti Asset Lifecycle and Process Manager

    This is a list of highly recommended documents for increasing overall knowledge of this component.

    You can also browse or search content in this place for additional advice.

    Note: Older documents are attached to this article. Newer documents are now located on and are also linked below.

    As of ALM/LPM 5 and Post LDMS 9.0 it is not supported to install ALM on the same server as LDMS


    Initial Install and ConfigurationAdditional Options and Information
    ALM/LPM 6.1.6 Release Informationpdf_favicon.gifHow to create a Synchronization Package pulling from multiple databases Video: How to: Design a Process
    ALM 6.1 Release Informationimages.jpgVideo:ALM/LPM Introduction to IT Asset Managementimages.jpg Video: How to: Trace a Process in ALM/LPM
    Upgrading ALM/LPM to ALM/LPM 6.1images.jpgVideo:ALM/LPM Software Asset Management FundamentalsHow to troubleshoot a failed installation of ALM/LPM
    ALM/LPM 6.1.4 Patch - Patch for 6.1.x Only*PATCH February 2017*images.jpgVideo:ALM/LPM Software Asset ManagementUnable to delete licenses in ALM/LPM
    ALM/LPM Task Engine Instability, Workflows Hanging, and other issues (Patch Links)How to delete multiple asset recordsHow to troubleshoot activation in ALM/LPM
    LANDesk Asset Lifecycle Manager & LANDesk Process Manager DownloadsHow to Combine computer asset types into one asset typeLog File Locations and Debug Mode
    What's new in ALM 6.0.1Log File Locations for ALM/LPMSoftware Compliance workflow may halt at the "Calculate discovered with entitlements" action.
    Install GuideChanging the Timeout on for the Web ConsoleHow does the Software Reclamation workflow work and how do you test it?
    System Requirements and PrerequisitesWhat do the actions in ALM/LPM do and how do you use themGeneral License and Usage Information for ALM/LPM and the web console specifically.
    pdf_favicon.gifAsset Manager's Guide in PDFCreating Indexes to search all columns in ALM 5.0.5Database listeners may stop after a reboot of the ALM/LPM core or at random times.
    Designers GuideUnderstanding how field variables are inherited and how workflows are scheduled and launched in ALM/LPMThe type serialized in the .resources file was not the same type
    pdf_favicon.gifAsset Manager Integrators Guide PDFALM 5 Service Desk Integration (General Information)NewError when deleting an asset in ALM\LPM
    images.jpg Video: ALM/LPM InstallNew ALM/LPM Reports: How they work and how to use them New How to be notified when a workflow fails
    images.jpgVideo: ALM/LPM Post-installation ConfigurationNewHow to setup and configure the Software workflows in ALM/LPM

    NewCreating a workflow to send an email when a listener stops working

    images.jpg Video: ALM/LPM OverviewNewHow to pause/resume workflows in bulk New How to rebuild the ALM/LPM core without losing any information
    images.jpg Video: ALM/LPM Designer Console New Synchronization packages, Actions, and other items execute more than once after upgrading to ALM 6
    images.jpg Video: ALM/LPM Web Console
    How to change the database connection in ALM/LPM
    Utility to edit the ConnectionStrings
    Steps to Move/Restore or create a new ALM/LPM Database
    Side by Side Install of ALM/LPM 5.x on Windows Server 2003 and ALM/LPM 5.x on Windows Server 2008 R2
    ALM/LPM Licenses, Menu Items, and services
    New  Configuring Integrated Process Manager to remediate patches
    When installing ALM/LPM the install hangs at "Importing Asset Content Pack"
    How to activate an ALM/LPM core by email
    Creating a mailbox for Exchange 2010 and ALM/LPM with Patch 5.0.4
    How to setup a test lab for ALM/LPM
    New  Activation and Global Searching doesn't work automatically on a fresh install of ALM/LPM 6.1


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