Ivanti Endpoint Manager and Endpoint Security - Endpoint Protection Frequently Asked Questions

Version 91

    Ivanti Endpoint Security for Endpoint Manager

    This is a list of highly recommended documents for increasing overall knowledge of this component.

    This is to be used in conjunction/Addition to the help site located here


    If you want to review additional content regarding this component, please use the Endpoint Security Discussion tab or Endpoint Security Documents tab.


    How to use Ivanti Endpoint Security for Endpoint Manager (formerly LDSS) to protect against ransomware and encrypting ma…

    Why use Ivanti Security products to protect against ransomware and other malware?


    Getting StartedEndpoint Security General

    Product Help Locations:

    IEM 2017.3 | IEM 2017.1 | LDMS 2016 | LDMS 9.6

    All Momentum Webinars


    About new features/changes in Endpoint Security in 2017.3

    NewGetting Started With Ivanti Endpoint Security - Application Control

    New How to get started with Ivanti Endpoint Security - Device Control

    How to troubleshoot Ivanti Endpoint Security

    New  The Definitive Guide to Endpoint Security

    Webinar: Utilizing Security Suite to protect against ransomware

    Webinar - Using Endpoint Protection against ransomware

    E-Learning - File Protection

    E-Learning - Whitelisting

    E-Learning - Blacklisting


    How to configure Ivanti Endpoint Security to provide Ivanti Endpoint Manager Agent protection

    Endpoint Security - F.A.Q

    How to: Change Ivanti Endpoint Security Settings

    How to disable the end user ability to stop the EPS/EPS Service

    What Antivirus products are supported by (EPS)?


    Application ControlDevice ControlIvanti Endpoint Security Firewall

    What Antivirus products are supported by Ivanti Host Intrusion Prevention System (EPS)?

    Using Ivanti Endpoint Security to protect the Ivanti client files and services.

    Although Application Control is in Whitelist and blocking mode, all uncertified applications could not be blocked

    How to use File Reputation to Restrict Applications

    How to troubleshoot Ivanti Device Control

    About Device Control Supported Platforms and Interfaces

    How to recover encrypted data in case of a forgotten password in Ivanti Device Control

    How-To add Exceptions for USB Sticks to device Blocking

    Shadow copy - F.A.Q

    How to troubleshoot Ivanti Device Control shadow copy

    Blocking Access to Smartphones Using Device Control

    How to change the password override key combination for Device Control

    How to configure Ivanti Endpoint Security firewall connection rule

    Which network traffic can be managed with the Ivanti EPS Firewall?


    Advanced DocumentationCommon Issues

    How to enable debug logging in Ivanti Endpoint Security

    How to Grant Temporary Access to Features Blocked by Endpoint Protection

    How to troubleshoot Ivanti Device Control

    Buffer overflow protection in Ivanti Endpoint Security Product

    EPS Protected Registry Keys

    EPS Known Issues and Resolutions

    Issue: Recover encrypted data utility not working in LDMS 9.6

    Endpoint Security Blue Screen issues

    "Object reference not set to an instance of an object" error when clicking on Shadow copy files in the security activity.

    How to make agent settings changes take effect immediately

    Issue: Mouse and keyboard blocked by Ivanti Device Control

    Issue: Unable to add new entries to the Trusted file list in LDMS remote console


    Notice: Any E-Learning content is available by default to Members who have a minimum support agreement at the Professional level.

    NOTE: This article is not a comprehensive list of documents and issues. You can continue to search the rest of the Community or the portion specific to Endpoint Protection if this page hasn't helped.