Reminders. What is a reminder and how do I add and use one in my process?

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    In this document I will take you through what a reminder is,

    how to set one up and what settings are needed to have the Reminder being sent as an email notification.



    The Content include:

    • What is a Reminder
    • How to Modify the Reminder in the Process
    • How to update an existing Reminder
    • Runtime Values
    • Placeholders
    • The Default Reminder window
    • Common setups

              - Send a Reminder to the Raise User when a Note has been added to their Incident

              - Send a Reminder of an added Note to the Assignee of the Incident

              - Allow the Assigned User to choose whether or not the Note should be sent to Raise User

    • Commonly used Placeholders