Self Contained RC Viewer and RC Switches

Version 3

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 2016.x

    Self contained install of the Remote Control Viewer is possible simply by copying over your ENURCSETUP.exe from your Core to the machine you want to have the viewer on. ENURCSETUP.exe is found in the following directory;




    Once you have copied over the executable, you will want to create a shortcut to it. The following is what you would see if you looked in your console.exe.log after using the viewer;


    C:\Program Files\LANDesk\ManagementSuite\isscntr.exe -A192.168.001.024;"LDCore9.domain.local" -V"LDCORE9" -sLDCore9 -cx"Remote Control" -c"Chat" -c"File Transfer" -c"Remote Execute" -c"Reboot" -w


    Here it is with the options replaced by variables;


    "C:\Program Files\LANDesk\ManagementSuite\isscntr.exe" -ATARGET_IP_ADDRESS;"TARGET_MACHINE" -V"TARGET_MACHINE" -sCORESERVER -c"Remote Control"


    Replace the appropriate information such as IP address, target machine, core server, etc.


    isscntr /address /c"command"


    Specify this parameter... To do this...



    Contact a machine at a particular TCP/IP address. The TCP/IP address may include both numeric and name style addresses, separated by semicolons. You can also specify the hostname.


    /c<”Command Name”>
    Start the remote control viewer and run a particular service. (See command names below.)


    You can specify multiple –c arguments on one command line.


    Limit the viewer interface so it only displays the features you specify with /c.
    Use this option to specify the core server to authenticate with. If the viewer cannot contact the agent, it will use the core server to execute the agent using certificate-based security.

    Hides annotation so that it is not available in the remote control window.


    /V Verifies that the host name matches the IP address that is passed with the /a parameter. This prevents the user from controlling a machine whose IP address is incorrect in the DNS. If there is a conflict, the viewer user will be notified and asked if a connection should be established.
    -a Specifies a target.  This can be used in two scenarios.  One is if you remote control the same device very often and would like a shortcut to connect exclusively to that machine.  The second is to create a shortcut for Gateway remote control.  -agsb://Gateway_Name_Or_Ip specifies that you would like to connect to the Gateway for a remote control session.


    Command Names


    Specify this command name


    Remote control
    Open a remote control window
    Reboot the given computer
    Open a chat window
    File transfer
    Open a file transfer session
    System info
    Opens a window displaying information about
    the client computer, including OS, memory, and
    hard drive space.
    Remote Execute
    Opens the viewer and sets the focus t