Login Error - "ORA-28001: the password has expired"

Version 1

    If you are getting "ORA-28001: the password has expired" when you try to log in, then it means that the credentials which Touchpaper Services uses to connect to the database have expired.

     

    SOLUTION

    Update the login in TPS.CONFIG as necessary and/or set the user credentials in Oracle to never expire - this is something your DBA will be able to help you with.