Why can I not add placeholders on optional action instances

Version 2

    This is an OOTB action - Create Child Incident

     

    It has to be an automatic action, it wont work on the manual ones. On an automatic action, you can use value types, by right clicking and selecting the attribute you want to populate data from.

     

    For more information on placeholders please see this document: Placeholders - General information what a placeholder is and how to create one.