Environment - Crystal Server XI
There is a lot of assistance you can find online to help with getting to grips with Crystal and Crystal Server. For example, the SAP forums, many video tutorials posted on Youtube, "For Dummies" books. Also if you have Crystal Report Server installed the Help guide is really useful when trying to find your way and can usually be accessed via the URL below or by selecting help when in the Central Management Console:
Having said this, I've been asked a few times for some easy steps on how to get Crystal Report Server to distribute reports by mail so I've put together a small guide (attached) which hopefully you may find useful.