Agent Configurations are not visible after upgrading to Service Pack 3

Version 7
Created by cwarren on Mar 14, 2012 9:58 AM. Last modified by cwarren on Jan 26, 2018 12:41 PM.
    Applies to LANDesk Management Suite 9.0 SP3 with the Mobility b184 beta patch installed

    Description

    After upgrading to 9.0 Service Pack 3 the following conditions may exist:

    Agent Configurations are not visible.

    Security scan returns the status "no patches available".

    Security Activity screen may not open.

    Security Activity items are not visible.

    HII driver library is not accessible

    Patch and Compliance trend information is inaccurate.

    Following is in the CONSOLE.EXE.LOG file on the Core Server:
    10/01/2012 15:09:42 INFO  11224:Main Thread RollingLog : Critical Exception: System.TypeLoadException: Method 'ShowManufacturerModelDlg' in type 'LANDesk.ManagementSuite.OSD.WinUI.HIIDriverManagement.HIIDriverListManipulator' from assembly 'OSD.WinUI, Version=9.0.3.20, Culture=neutral, PublicKeyToken=null' does not have an implementation.

    Cause:

    The Mobility b184 beta patch has been installed. The Mobility b184 beta patch contains version 9.0.4.7 of the LANDesk.ManagementSuite.WinConsole.dll, Vulscan.dll and localized versions of the vulscan.dll (i.e. enuVulscan.dll). These files are not replaced during the installation of Service Pack 3.

    Resolution

    1. Uninstall the Mobility b148 patch from add/remove programs.
    2. Replace the 9.0.4.7 files with the correct version included with Service Pack 3. If you have installed any post SP3 patches, use the most recent 9.0.3.x version from the patches you have installed.

              a.     Replace LANDesk.ManagementSuite.WinConsole.dll found in the following directories:

                   i.    C:\inetpub\wwwroot\LANDesk\LDMS

                                 ii.    C:\inetpub\wwwroot\LANDesk\LDMS\bin

                                  iii.    C:\Program Files (x86)\LANDesk\ManagementSuite

                                  iv.    C:\Program Files (x86)\LANDesk\ManagementSuite\landesk\managementsuite\core\core.anonymous\bin

                                  v.    C:\Program Files (x86)\LANDesk\ManagementSuite\landesk\MBSDKService\bin

                                  vi.    C:\Program Files (x86)\LANDesk\ManagementSuite\wsvulnerabilitycore\bin


              b.    Replace Vulscan.dll found in C:\Program Files (x86)\LANDesk\ManagementSuite\ldlogon

     

              c.     Replace localized versions of vulscan found in C:\Program Files (x86)\LANDesk\ManagementSuite\ldlogon

                   i.     Localized versions include; chsvulscan.dll, chtvulscan.dll, deuvulscan.dll, enuvulscan.dll, espvulscan.dll, fravulscan.dll, jpnvulscan.dll, korvulscan.dll, ptbvulscan.dll.

     

     

    Vulscan.dll is automatically updated by client devices is necessary during their next security scan so no additional action is required on the client devices.