When running LDAP Import rules, active directory information does not get pulled into the database. When a rule is run manually, the following error is displayed:
No LDAP objects match search criteria.
The container to search was set to something other than the root of Active Directory tree, so the object could not be found.
Edit the LDAP Import rule and leave the LDAP Container field blank. This will cause the entire tree to be searched, if the object is anywhere in the tree, it should be found.