Ivanti Service Desk Reporting Frequently Asked Questions

Version 23

    Ivanti Service Desk Reporting

     

    • This is a list of highly recommended documents for improving general knowledge of using Crystal reports with Service Desk.  If you want to review additional content regarding this component, please use the LANDesk Service Desk Reporting Discussions tab or LANDesk Service Desk Reporting Documents tabIt is also worth noting that many tutorial resources are available elsewhere online for Crystal reports for example via the SAP website or other sources such as YouTube have tutorials.

     

    Getting Started

     

     

    Service Desk Database Schema

     

     

    Reporting within Web Access

     

     

    Reporting on specific attribute types (data types)

     

     

    Reporting with Crystal Server