Error: "Failed to initialize the RAXfer libary" in ScheduledTaskHandler.log error

Version 5

    Issue

     

    When starting a task, the devices stay in pending and the task stops.

     

    If you analyze the file ScheduledTaskHandler_<#TASKID>.log, you see the following error:

     

    Failed to initialize the RAXfer libary (3)

     

    Cause

     

    The Core server private keys and certificates are missing and secure communication cannot be established between the Core and the clients.

     

    Resolution

     

    Restore the folder \Program Files (x86)\LANDesk\Shared Files\Keys\ and all the files it contains.