What Desktop Manager actions are available in Console and WebDesk? (7.5, 7.5SP1)

Version 5
Created by Senta on Sep 7, 2012 8:41 AM. Last modified by Senta on Aug 24, 2016 9:54 AM.

    Verified Product Versions

    Service Desk 7.6Service Desk 7.7.xService Desk 7.8.x

    Environment: Also Service Desk 7.5, 7.5 SP1

     

    WebDesk has access to the following:

     

    • LANDesk Remote Tool
    • SSH Tool
    • SFTP Tool
    • Vulnerability Scan
    • Deploy Patch
    • Deploy Software

     

    ScreenShot001.jpg

     

     

     

    Console has access to all the above, or equivalents, plus the following:

    • CI Audit Trail
    • Show Impact
    • Remote Control (Via Gateway)
    • Inventory
    • Reboot
    • Chat

     

    ScreenShot002.jpg