My attributes are not aligning in columns on my windows in Web Access (7.5+)

Version 4

    Verified Product Versions

    Service Desk 7.6Service Desk 7.8.x

    Environment: Service Desk Web Access 7.5 and 7.5 SP1


    Problem: In the New Features and Designer manuals for 7.5 it advised to use the "Align with Groupbox setting" on each groupbox.  This should help to align all my attributes within all groupboxes down the page.  However this is not having the desired effect.


    Cause:  The Align with Groupbox setting has been used to align only with the groupbox directly above.  For example if there are three groupboxes in the window design: 1, 2 and 3. This has been set as groupbox 3 to align with 2 and 2 to align with 1.


    Solution: In order to work as desired, the "Align with Groupbox" setting property needs to be set to align all groupboxes with the 1st groupbox on the window.  In other words, groupbox 3 aligns with 1 and groupbox 2 aligns with 1 as per the example below.  I have requested that the manuals are amended to make this area of functionality clearer.



    Set groupbox 2 to align with groupbox 1.


    groupboxes 2.PNG

    Set groupbox 3 to align with groupbox 1.


    3 columns equal.PNG