How do I use the HTML remote control from an HTML5 capable browser

Version 5

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x

    To use the new HTML5 remote control when away from a LANDesk Management Console.

    Bring up your favorite HTML5 capable browser and in the address bar put


    https://<machine name> or <IP>:4343




    Then enter credentials that have rights to remote control.

    This is an account with rights on the core server, not the computer being remote controlled.




    Also see the following:

    How to initiate Remote Control utilizing Landesk Management Suite (HTML5 & Legacy)