How to use the HTML remote control from an HTML5 capable browser

Version 6

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x



    To use the new HTML5 remote control when away from an Ivanti EPM Console, open your favorite HTML5 capable browser and in the address bar put


    https://<machine name> or <IP>:4343



    Then enter credentials that have rights to remote control.

    This is an account with rights on the core server, not the computer being remote controlled.




    Also see the following


    How to initiate Remote Control utilizing Landesk Management Suite (HTML5 & Legacy)