Agent Return Codes

Version 26

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Return CodeStatusResultMeaningRelated Articles


    Not Specified

    The system cannot find the file specified.

    401FailedFailed: Another instance of the agent is running.
    424Agent cancelled by user.This is a confirmed defect for LDMS 9.0 SP2Re: 'Agent Cancelled by User' - Return code 424
    457DoneRemoving LANDESK HIPS succeeded.
    458FailedRemoving LANDESK HIPS failed.

    Problem remotely executing the agent

    For Mac verify credentials. Check raxfer.log for errors ssh to the machine

    1074ActiveDistributing package…Deployment in progress.
    1076selected delivery method and /or packages require features that are not provided by the agent installed on this target
    1081FailedAn error occurred while copying the agent software.

    Drive full/lack of space on client

    IPCheck Fails (nslookup, if IP's do not match, ipconfig /registerdns on client)

    1082ActiveThe agent software was copied.Deployment in progress.
    1083FailedThe agent setup program returned an error.Failure during the install, search wscfg32.xlg for FAILED
    1084The agent setup program ran successfully.Deployment in progress.
    1086The agent setup succeeded and is now rebooting.Deployment in progress.
    1087FailedUnable to contact the specified machine.  The machine may be off or unreachable.The user account for the LANDESK Scheduler service does not have administrator rights on the client computersAgent Deployment Results in error: "Unable to contact the specified machine" 1087
    1110Off/FailedCannot find agent. Task should still be activeDevice offline or is not accessible via the network. No agent currently installed. Task should still be active
    1165FailedThe agent setup program started but communication is lost.
    1166DoneSuccess, reboot required.Deployment in progress.
    1205FailedCould not copy to/from clientNo admin rights to copy/install
    1208FailedAn internal error occurredLANDESK Scheduler Service login does not have admin rights on the destination device
    1352ActiveMachine was successfully discovered.Deployment in progress.
    1895FailedCBA 8, the connection was not authorized.refusing authorization to store unknown host-keyAgent Return Code 1895, CBA 8 The connection was not authorized.
    18946Failedunable to create tmp file

    To resolve the issue, deleted the files in the following temporary directories:

    1. \Windows\temp

    2. \Users\<user account for scheduler service>\AppData\Local\Temp

    18945FailedFailed to build the agent installation package.Failure opening file to be stored in cabinet