Web Console Only Shows Data Analytics Tools After 9.5 LDDA Install

Version 4

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6

    Problem

    Web Console Only Shows Data Analytics Tools After 9.5 LDDA Install.

    After opening the web console, it only shows Data Analytics as the available tools

     

    Resolution

    Attached is the file that fixes the display issue in the 9.5 Web Console if it only shows DA information.

    • Download the attached file, go to (C:\inetpub\wwwroot\landesk\ldms\xml) folder, find the LDMS.ROOT file and rename it to LDMS.ROOT.OLD
    • Copy the attached file to the (C:\inetpub\wwwroot\landesk\ldms\xml) folder
    • Test the web console view after doing this to verify it's working.

     

    BrokenWebConsole.jpg