Right-click in Web Console doesn't work in Internet Explorer 10

Version 5

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6LANDESK Management Suite 2016.x


    Windows 7, Windows 8, Internet Explorer 10



    When using the Web Console in Internet Explorer 10 right-click menus in the interface do not appear. This makes machine tools (eg ping, scan, remote control, etc.) unavailable for use.



    By default, Internet Explorer 10 enables compatibility view for all intranet sites. The Web Console requires HTML 5 to render correctly, and HTML 5 rendering is disabled in compatibility view.



    Disable the default rendering of intranet sites in compatibility view through the following:


    Compatibility View settings.PNG


    - Open Internet Explorer and press the 'Alt' key to display the menu bar


    - From the 'Tools' menu select 'Compatibility View settings'


    - Clear the checkbox next to 'Display intranet sites in Compatibility View'


    This setting can also be implemented as part of a group policy. The pertinent setting is located at:


    Policies > Administrative Templates > Windows Components > Internet Explorer > Turn on Internet Explorer Standards Mode for Local Intranet


    GPO Description.PNG


    The group policy works in the opposite manner of the Internet Explorer setting. Enabling the policy forces standards-compliant mode (disables compatbility view), while disabling the policy has the opposite effect.