Login error "We're Sorry. There seems to be a problem with the Smartphone Server"

Version 1

    Environment

    Smartphone server version :2.0

     

    Problem

    This error comes up when attempting to login to the Smartphone Server.

    After putting your user name and password you will get "We're Sorry. There seems to be  a problem with the Smartphone Server"

     

    Solution

    Check and make sure postgres.sql service is started.When you try to start postgres you might get a logon error.

    In that case go ahead change the password for the postgres user in services.msc and  in Users and Groups for the postgresWL user.

    After resetting the password you should be able to start postgres and  login to the  Smartphone Server.