Ivanti Service Desk Mail Manager Landing Page
The following page contains recommend community documents for Mail Manager. To get started the product documentation for Mail Manager can be found within the Administrator Guide here.
Understanding Mail Manager
- How to monitor the Service Desk outbound email queue with a simple query?
- View outgoing emails stored on the database.
- Change all Mail Users to external notification
- Turn off Inbound Mail Actions - automatic replies send out to end users when a email is logged
- Unicode Version of Mail Archive SQL Oracle
- Inbound Mail Takes A Long Time To Process
- How to clear out the reminder table so that reminders are not sent
- Prevent back logged Mail Manager mail from being sent, mark emails to sent in Database
- Example of how to setup mail mappings for updates and attachments
- How to setup Suppliers to get emails
- Troubleshooting Inbound or Outbound emails using Log Severity
- Diagnostic logging for mail services
- Extracting email messages from an IMAP mailbox in .EML format