SmartVue additional Database Source data is not updated when ldgatherdata is run from a CMD prompt

Version 6

    Problem:

    -SmartVue data from additional Data Source(s) is not updated in the SmartVue widgets when ldgatherdata.exe is run from a CMD prompt manually on the Point Core.

     

    Reason:

    -Ldgatherdata.exe is run with a required switch by default when the task is scheduled from the SmartVue Configuration > Scheduler window. The switch is required to pull data from the additional data source(s).

     

    Fix:

    -When you run the ldgatherdata.exe manually from a CMD prompt add the /pull switch as this will initiate the data pull from the additional data sources.