Importing SLA Rules - Error: "Key cannot be null - Parameter name: Key"

Version 3

    Problem:

     

    Though you follow the instructions given in http://community.landesk.com/support/docs/DOC-3773, you are getting the below error message when you try to import SLA rules into LDSD.

     

    ImportSLA.png

     

     

    Cause:

     

    This error message appears because you didn't map all "Agreement Rule Columns" attributes to a corresponding "Source Column" attribute as shown below.

     

    ImportSLA2.png

     

    Solution:

     

    To avoid this error message, you have to map all "Agreement Rule Columns" attributes to a corresponding "Source Column" attribute. And Import SLA should work.